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Thank you for allowing us the opportunity to assist you. Sharp Electronics allows returns and refunds for home appliances, Non-defective, opened items may not be eligible for a full refund. Products must be inspected upon delivery, and issues reported promptly, typically within 7 days for damage. If you would like a personal assistance please contact us at [email protected] or call us at 800-237-4277 and one of our agents would be more than happy to assist you.
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