Questions & Answers
Page Showing 1-5 of 5 questions
Q: QuestionMy charger broke for this mirror. I bought a USB C and the mirror halo still won’t light up. What to do? I purchased this mirror less than a year ago. Can I buy the USB C from you?
Asked by Mirror.
- A:Answer I’m having the same problem nd cannot find a way to get the ring light to work. Have you found a way to replace the charger?
Answered by Anonymous
Q: QuestionMy charger broke, is there any way to purchase a new one? The one I purchased to replace it did not work.
Asked by Heather.
- A:Answer I bought two of these and both chargers broke within a year. Look on eBay.
Answered by Anonymous
Q: QuestionIs this model cordless? and how does it get its power? Batterys or chargable USB?
Asked by WineLady.
- A:Answer Hello, this product charges via the included USB-C cable. Thank you
Answered by MS Customer Service
Q: QuestionHow do you turn off?
Asked by BB.
- A:Answer There are touch screen buttons on the mirror that will allow you to power and dim the light as needed. Thank you
Answered by MS Customer Service
Page 1, Showing 1-5 of 5 questions
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