“My headphones do not last the 11 hours as stated in the features. They last at most 7 and a half to 8. All I do is listen to music or audio books. What can I do to fix this? I'm using an s25 ultra.”
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As stated, I can not rate the openfit 2 model I paid for cause I didn’t get those. The air model I did receive the battery didn’t seem to last more than a few hours. I would use only 1 earbud for maybe an hour or so then put it back in the case. Later on trying to use the other earbud it wouldn’t connect until I charged the case again.
Sorry, there was a problem. Please try again later.Hi there-Shokz here! We're sorry to hear this has been your experience. High volume levels can reduce battery life. Try reducing your volume by 10-20%. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* All Shokz come with a 2-year warranty. Please visit our website if you ever need to submit a claim. Thank you!
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