“I love these open Run Pro 2. But after 8 months, the on/off toggle switch has stopped working. Is this covered under the 2yr parts coverage plan?”

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• Hello - We're sorry to hear your Shokz are not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!

  Answered by Shokz 3 months ago

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• Unless you did something to break it, seems like a part failure. Should be covered. If your a bestbuy member, the 2 yr warranty through them would be covered.

  Answered by Overk1ll 3 months ago

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• Yes

  Answered by GarvinW 5 months ago

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