“My ear covers keep falling off why is that so and it’s brand new”

1-3 of 3 Answers

• It’s likely a defective product. It’s best to return it, or if your return window has fallen then contact Skull Candy’s customer support.

  Answered by krxme 1 month ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• What exactly do you mean by the covers? Have had no issues with our set. If you meant the actual piece that is held on by the band then it could be that the connector is broken.

  Answered by EricP 1 year ago

  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• We’d love to get you a replacement pair that functions properly. Please reach out to us at contact.skullcandy.com an agent will assist you in getting a new order sent out to us as quickly as possible.

  Answered by Skullcandy 1 year ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.