“Has anyone else experienced the issue where the ear buds turn on in the charging case? If so, have you found a solution? They keep turning on and taking over my audio. I take them out, turn them off, but they turn right back on inside the case...”
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Thank you for your feedback! We are always looking for ways to improve and appreciate you taking the time to provide your input. Please feel free to reach out to us at contact.skullcandy.com and we'd be happy to assist you in getting a new pair that functions properly.
Sorry, there was a problem. Please try again later.Hello! Could it be that the case needs to be charged? If not, it sounds like there's a defect between the buds connection to the charger case. The buds are supposed to automatically turn on and connect once removed from their charger. Once put back, they are supposed to shut down because power is being transfered. If the case is not charged, there is no power transfer, they will not auto-shut down, and they will find the last connection. I hope that helps.
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