Questions & Answers

Q: QuestionCan you explain the process of carbonating water using the E-TERRA Sparkling Water Maker?

• A:Answer The E-TERRA Sparkling Water Maker carbonates water through a simple one-touch operation. It allows users to customize the level of carbonation by selecting from three preset levels. The machine automatically carbonates water by injecting CO2 from the Quick Connect CO2 cylinder into the water contained in the BPA-free reusable carbonating bottle.

Q: QuestionCan the E-TERRA Sparkling Water Maker be used with any type of water, or are there specific water quality requirements?

• A:Answer The E-TERRA Sparkling Water Maker is compatible with regular tap water. However, it is recommended to use filtered or cold water for better carbonation results. Distilled or purified water may not carbonate as well.

Q: QuestionHow does the E-TERRA Sparkling Water Maker differ from other sparkling water makers on the market?

• A:Answer The E-TERRA Sparkling Water Maker stands out with its automated and seamless sparkling water preparation process. Unlike other models that require manual carbonation, the E-TERRA offers a one-touch operation for effortless sparkling water creation. Additionally, it provides three preset carbonation levels, allowing users to customize their desired fizziness.

Q: QuestionWhat safety features does the E-TERRA Sparkling Water Maker have to prevent accidents or injuries?

• A:Answer The E-TERRA Sparkling Water Maker features a snap-lock bottle insertion mechanism for secure carbonation, ensuring the bottle is properly attached before the carbonation process begins. Additionally, the machine is designed to be compatible only with SodaStream Quick Connect CO2 cylinders, preventing the use of incompatible or potentially unsafe cylinders. NO_OTHER_SAFETY_FEATURES_MENTIONED

Q: QuestionWhat is the capacity of the reusable carbonating bottle included with the E-TERRA Sparkling Water Maker?

• A:Answer The E-TERRA Sparkling Water Maker includes a 1L BPA-free reusable carbonating bottle. The bottle is made of plastic and is designed for easy snap-lock insertion for quick carbonation.

Q: QuestionHow does the carbonation level of water produced by the E-TERRA Sparkling Water Maker compare to that of commercially available sparkling water?

• A:Answer The E-TERRA Sparkling Water Maker allows users to customize the carbonation level of their water by selecting from three preset levels. This feature enables users to achieve a desired level of carbonation that may be comparable to or different from that of commercially available sparkling water, depending on their personal preferences.

Q: QuestionWhat is the warranty period offered by SodaStream for the E-TERRA Sparkling Water Maker?

• A:Answer The warranty period offered by SodaStream for the E-TERRA Sparkling Water Maker is 2 years for both parts and labor. This information can be found in the product specifications section, under "Manufacturer's Warranty - Parts" and "Manufacturer's Warranty - Labor".

Q: QuestionWhat’s the difference between the different soda stream products?

Asked 2 years ago by Anonymous.

• A:Answer The other ones, you have to guess how much CO2 to add to it. The E-Terra adds the right amount in three buttons, depending on how fizzy you want it. Takes the guesswork out of it.

  Answered 1 year ago by Tjstar2099Verified Purchase

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Q: QuestionDoes the E-TERRA require batteries? If so, what kind and how long do batteries last? If not, do you need to plug it in?

Asked 1 month ago by E.

• A:Answer Hi there! Our E-Terra model does not require batteries. It is a cord powered machine, however.

  Answered 1 month ago by SodaStream Product Expert

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Q: QuestionCan I put ice tea in it

Asked 1 month ago by Jo.

• A:Answer Hi there! Our machines are made to produce only sparkling water. Any flavoring is up to personal preference and is to be done after carbonation.

  Answered 1 month ago by SodaStream Product Expert

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