Main Content

Questions & Answers

Page Showing 1-16 of 16 questions
  • QuestionCan the solar charger be used in all weather conditions?

    • Answer The solar charger has weather-resistant built-in solar panels.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the warranty period for the solar charger?

    • Answer The solar charger comes with a 1-year limited warranty.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum power output of the solar charger?

    • Answer The maximum power delivery of this solar charger is 0.75 watts.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs the solar charger compatible with all Ring Battery Doorbells?

    • Answer This solar charger is compatible with the Ring Battery Doorbell, but it is not compatible with the Battery Doorbell Plus or Pro models.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat are the dimensions of the solar charger?

    • Answer The solar charger's dimensions are 5.85 inches in height, 3.67 inches in width, and 0.55 inches in length.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this ring charger compatible with the ring doorbell 1st generation?

    Asked by Mike.

    • Answer Hi Mike. Thank you for your question today! No, the Solar Charger for Ring Battery Doorbell (USB-C) is not compatible with the Ring Video Doorbell 1st generation. For the Ring Video Doorbell 1st generation, there is a specific Solar Charger designed for it that connects with a Micro-USB cable. The Solar Charger for Ring Battery Doorbell uses a USB-C connector, which is not compatible with the 1st generation doorbell. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Thank you, Miyuki from Ring.

      Answered by Ring

  • QuestionHi. How does the ring doorbell attatch to the solar panel? Do I need any wires, i.e usb-c cord, etc?

    Asked by Kalogeo.

    • Answer Hi Inquiry. We appreciate the time you have taken to ask this question. Here are the steps to connect the Ring Battery Doorbell to the Ring Solar Charger: 1. Secure the mounting bracket to the Solar Charger with screws. 2. Connect the USB cable to your doorbell’s charging port. 3. Mount your doorbell to the bracket and tuck the wire into the Solar Charger. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionDo you sell the solar charger for the ring camera 1st generation?

    Asked by Mike.

    • Answer Hi Mike. Thank you for your question today! To clarify, Ring solar chargers made for Ring Doorbells are not compatible with Ring cameras and Ring camera requires a camera-specific solar panel. We invite you to visit our support center to check the product details so you can find the solar panel that best fits your device's specifications. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. Thank you, Miyuki from Ring.

      Answered by Ring

  • QuestionWhat solar battery do you use for ring plus

    Asked by Moon.

    • Answer Hi Moon. We appreciate the time you have taken to ask this question. The Ring Battery Doorbell Plus can connect to a Ring Solar Charger. The compatible Ring Solar Charger for the Ring Battery Doorbell Plus is the Ring Solar Charger for Battery Doorbells with a fork-style power connector. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionDOES THIS SOLAR ONE WORK WITH Ring Battery Doorbell (2024 Release) & Ring Video Doorbell (2nd Gen - 2020 Release)

    Asked by SHA.

    • Answer Hi SHA. Thank you for taking the time to ask this question. The Ring Solar Charger for Ring Battery Doorbell is only compatible with the Ring Battery Doorbell 2024 release doorbell. It is not compatible with the Ring Video Doorbell 2nd Generation. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionCan this solar charger be used in a recessed entryway my ring doorbell camera sit about 4’ in an alcove leading into my house we do get direct sunlight in the morning for about 2 hours, if this isn’t enough sunlight is there an alternative product

    Asked by Bill.

    • Answer Hi Bill. We appreciate the time you have taken to ask this question. The Ring Solar Charger requires 3-4 hours of direct sunlight for best performance. With 3-4 hours of direct sunlight every day, your Ring Battery Doorbell can stay charged even longer than before. Battery life varies based on device settings, motion notifications and sun exposure. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • Questionwhen is this item available?

    Asked by ring.

    • Answer Hi ring. Thank you for taking the time to ask this question. The Ring Solar Charger does not currently have an estimated back in stock date. To stay up to date on the availability of our products, please visit the Ring website. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • Questionwhen will they be in stock?

    Asked by bobc.

    • Answer Hi bobc. Thank you for taking the time to ask this question. The Ring Solar Charger does not currently have an estimated back in stock date. To stay up to date on the availability of our products, please visit the Ring website. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionThis ring solar battery charger can NOT be used with a ring battery Doorbell plus camera?

    Asked by Tom.

    • Answer Hello Tom. We appreciate the time you have taken to ask this question. No, the Ring Solar Charger for Battery Doorbell is only compatible with the Ring Battery Doorbell. The compatible Ring Solar Charger for the Ring Battery Doorbell Plus is the Ring Solar Charger for Battery Doorbells with a fork-style power connector. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionWill this work with (fit) the 2nd generation ring camer Thank you

    Asked by Anonymous.

    • Answer Hello. We appreciate the time you have taken to ask this question. No, the Ring Solar Charger for Battery Doorbell is only compatible with the Ring Battery Doorbell. The compatible Ring Solar Charger for the Ring Video Doorbell (2nd Generation) is the Ring Solar Charger for Battery Doorbells with the micro-USB connector. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionDoe this have a micro usb plug ?

    Asked by S.

    • Answer Hi S. Thank you for taking the time to ask this question. No, the Ring Solar Charger for the Ring Battery Doorbell has a USB-C power connector. It is not compatible with the Ring Video Doorbell 2, Video Doorbell 3, Video Doorbell 3 Plus, Video Doorbell 4, Battery Doorbell Plus, or Battery Doorbell Pro. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring