“Bought this system at BestBuy open box on July 31, 2023. Installed and works great BUT the subwoofer is not working. How do I remedy this? Thanks”

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• Submit a warranty request since within the 1 year or you can replace sub with any home theater sub

  Answered by Cellmar 2 years ago

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• Hi, Thank you for your question. You would work with Best Buy for warranty coverage. - Sonance Customer Support Team

  Answered by Sonance Team 2 years ago

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