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Hi, Thank you for your question. If your system is still under warranty, Best Buy can assist with any warranty-related issues. The Sonance MAG6.1 Outdoor System includes a 1-year warranty from the date of purchase. If your product is outside the warranty period, please contact our California-based support team at 949-492-7777 and ask for Tech Support. We’re available Monday through Friday, 8 a.m. to 5 p.m. PST, and we’ll be happy to help. - Sonance Tech Support Team
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