“I have the Sony model number SA-CT370 sound bar. Do I need the subwoofer for the sound bar to play? It's connecting to my cell phone which is a Motorola E5 play but I can't hear any sound. So do I need the subwoofer and if so where can I purchase it?”
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Hi, Prettyyface1155! I understand that your HTX9000F is having issues with sound. Please try following the steps on the link below: https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-x9000f/articles/00023449 If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: Best BuyUsername: Model Number: Issue: Telephone Number: Sincerely, Earl Sony Social Support
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