“My xt9000 sound bar and sub does not produce any real bass. I have the sub volume up to 12 to even really hear it as well have turned the db to 6 in the menu. No change with phone and bluetooth music. Some songs it's like it mutes the bass. Ideas?”
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Hello, Obeeone! We're sorry for the inconvenience. We would like to know more about your issue and help you out. Please email us at [email protected] with the following details so we can assist you further. Name: Best Buy Username: Model Number: Issue: Telephone Number: Sincerely, Romeo Sony Social Support
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