“Hi - can't get the sub woofer to work - any help would be appreciated - thanks”

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• Hi Customer, You need to pair the subwoofer to soundbar enable to make it work. Please be advise when pairing the subwoofer to the soundbar, make sure that both units are within 3 feet maximum with each other. Check these link for more information. https://docs.sony.com/release//Manual_4688252121.pdf (page 20 - Activating wireless transmission between specific units) https://www.sony.com/electronics/support/articles/00138444 Regards, -David

  Answered by SonyListens 7 years ago

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• its easy , just follow manual

  Answered by Xiitz 7 years ago

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