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Hi Silverback. We're sorry to hear that you are having troubles with the subwoofer of your soundbar. Kindly try the steps in the link in order for them to work: https://us.en.kb.sony.com/app/answers/detail/a_id/40549/p/41901,44406,92955,95570/c/65,66/kw/how%20to%20link%20subwoofer https://us.en.kb.sony.com/app/answers/detail/a_id/44934/p/41901,44406,92955,95570/c/65,66/kw/how%20to%20link%20subwoofer Regards, -Mark
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