A:AnswerHi StillUsingDialup,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience. To configure the Ambient mode function of your BRAVIA 3, press the quick settings (wrench button) on the Sony TV remote control, then select [Settings] — [System] — the desired option (Ambient mode). I hope this helps.
If the issue persists or you may need more information/technical assistance, please feel free to contact us by following the steps below and we'll be more than happy to assist you.
Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "Television" and from there you'll see different ways to contact us.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Name:
BestBuy Username:
Sony TV Model Number:
Question/concern:
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I hope this helps!
Best regards,
Romeo
A:Answerits a 4 k TV so if the game is 4K it should be excellent. it has gaming option. But is not a super quick TV. you may need a quicker TV if if that is important.
A:AnswerHi Fred,
Congratulations on your new BRAVIA 3, and thanks for your inquiry! Regarding your question, if you're using a set-top box to stream Xfinity, you can simply connect it to the available HDMI port on the TV (there are 4 located on the side) to stream your favorite movies, shows, and live entertainment. For more details, please visit the Help Guide (available on Sony's support website) for the BRAVIA 3 and refer to the 'Connecting a Blu-ray or DVD player' page.
However, if you are referring to the Xfinity (Comcast) app, currently, this app cannot be downloaded from the Google Play Store on our Google TV. As an alternative, if your phone or tablet supports Chromecast, you can use this feature from the Xfinity (Comcast) app to cast the content to this TV.
Should you need more information/technical assistance with our product, please feel free to contact us by following the steps below:
Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "(select your product type)" and from there you'll see different ways to contact us.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Name:
BestBuy Username:
Model Number:
Question/concern:
Telephone Number:
Smart TV for everything you watch. The BRAVIA 3 Smart TV is exceptionally easy to use with a variety of all-in-one smart features for stress-free viewing. With a large screen, detailed pictures full of color and dynamic sound, everything you love feels so much more exciting.
I hope this helps!
Best regards,
Romeo
A:AnswerHello 1JimmyG,
Thank you for choosing Sony!
We are pleased to provide you with the requested information regarding the inputs and setup process for your Sony K43S30 Television.
1. Number of Inputs on This Model:
- The Sony K43S30 TV is equipped with four HDMI inputs, an RF (antenna/cable) input, USB port, and an Ethernet (LAN) port. For connecting external audio and video devices such as Blu-ray players or gaming consoles, the four HDMI ports serve as the primary inputs.
For detailed specifications, please refer to the product guide: https://helpguide.sony.net/tv/lusltn2/v1/en-003/01_10.html
2. Setting Up the Inputs:
- Physical Connection: Connect your external device (e.g., game console, streaming device, Blu-ray player) directly to one of the HDMI ports on the television.
Further guidance on input setup is available here: https://helpguide.sony.net/tv/lusltn2/v1/en-003/04.html
3. Selecting an Input Using the Sony Remote:
To switch between inputs efficiently, please use the INPUT button on your remote control (often identified by an arrow within a rectangle or a similar icon):
- Press the INPUT button to display a list of available inputs at the bottom of the screen.
- Use the arrow keys to highlight your preferred input source.
- Press the Enter or center button to confirm your selection.
For a visual guide on this process, please see: https://helpguide.sony.net/tv/lusltn2/v1/en-003/01-03_05.html?hl=input
Should you have any further questions or require additional assistance, please do not hesitate to contact us.
Best regards,
-Fred
A:AnswerDeannA would I not be able to use the Sony remote for the streaming? Does this mean I would still have to use two remotes? One for cable channels & one for streaming?
A:AnswerHi Oneclearcall, Thank you for sharing your experience with us. We're sorry to hear that your TV freezes when you switch input. This is definitely not the experience we wanted you to have. Allow us help you resolve this matter. Kindly perform power reset on the TV. Unplug the power cord from the outlet. Leave it for two minutes then plug it back in. If the issue still persist, kindly perform factory reset on your TV. As a general recommendation, if you haven't yet, to ensure you are getting the most out of your TV, we highly advise updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. If you need further assistance with your device, you may reach us at [email protected] with the following details : Full Name: Best Buy Username: Telephone Number: Sony Model Number: Additional Information regarding your experience with the unit: We are sorry for the inconvenience and hope to speak to you to resolve this matter. Sincerely, -Craig
A:AnswerHi Dougjnew12024,
Thank you very much for your interest in Sony's K-43S30! Regarding your question, unfortunately, no. This TV doesn’t have the NextGen / ATSC 3.0 Tuner.
Smart TV for everything you watch. The BRAVIA 3 Smart TV is exceptionally easy to use with a variety of all-in-one smart features for stress-free viewing. With a large screen, detailed pictures full of color and dynamic sound, everything you love feels so much more exciting.
I hope this helps!
Best regards,
Romeo
A:AnswerHi Fud,
Thanks for the question. The 43" BRAVIA 3 Screen Size (Measured diagonally) is 43" (42.5"). You might want to take a look into the following link as well, for more specific information on the TV;s dimensions: https://www.sony.com/electronics/support/res/manuals/5057/6f886eab7672aa25d76333080e2acd6f/50579301M.pdf
We hope this information comes helpful. Let us know if you have any more doubts!
Thanks for considering Sony products, have a nice day!
DiegoV
A:AnswerHey Danny, thanks for your question!
About the compatibility with third party remotes, it will depend on the remote control manufacturer, it may have some basic functions like change the volume, turn on/off and/or change channels, but specific features like voice control, quick settings, there is a big change that you won't be able to use them. You may get in contact with your provider to check further details about the compatibility.
If you prefer to use the Sony remote to control with your TV Cable Box, you might check the link below:
https://www.sony.com/electronics/support/articles/00231346
Thanks for choosing Sony!
Gus
A:Answerat the M8 too big or too small? go to hardware store and buy bigger or smaller as appropriate. buy a couple of sizes so one will work.screws are cheap
