“I have been streaming movies and TV series via the Google apps hulu ,Amazon prime, but they show in standard screen. I have tried to change screen size to zoom so content will show on the entire screen but TV won't let me change to zoom. How to change ?”
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Hi Lin845, thank you for reaching out. We're sorry to hear about the issue you've encountered with your TV. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. To access the settings, on the remote control, press the gear (Quick Settings) button, then select Settings → Display & Sound → Picture → the desired option. Reference: https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html Should you need further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the X80J We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! Sincerely, Erin
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