“Why does the cable picture look bad? I have my hdmi into 120hz. The cable box is the latest available. Antenna picture is way better.”
Answer This Question
1-2 of 2 Answers
Ask you cable company. Do you have he cable box set up properly? Maybe you are only outputting 480?
Sorry, there was a problem. Please try again later.Hi Spectrum, Thank you for choosing and purchasing our BRAVIA XR X90J Full Array LED TV. We're sorry to hear that the picture quality looks bad when using cable than antenna. This is definitely not the experience we'd like you to have with our products. We'd love to help you and turn your experience around. In the meantime, you can adjust the picture settings to your preference. Press the Quick Settings button on the remote control, then select [Settings] — [Display & Sound] — the desired option. In addition, to experience high quality picture with your 4K TV, please refer to the link below. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-50x90j/articles/00245141 Should you need further assistance, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the X90J: We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! Sincerely, Erin
Sorry, there was a problem. Please try again later.