“TV installed yesterday. This morning, I cannot get the TV to power on. My cable box is up and running but TV will not come on.”
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Hi SDLong, We're sorry to hear that your TV won't power on. This is definitely not the experience we want you to have with your new TV. Allow to help and troubleshoot the problem. Please try some solutions below: Check your TV power cord to ensure they're not loose or disconnected. Press the power switch on the TV to see if the TV turns on. Perform a power reset or restart of your TV. May we contact you to help? If so, please email the below information to [email protected]: Name: Best Buy Username: Telephone Number: Model Number: Issue: We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
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