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  • QuestionCan we download the Directv app?

    Asked by Kris.

    • Answer Hi Kris, Thank you for reaching out! Unfortunately, the DIRECTV Stream app is not natively supported on Sony TVs, as it is primarily designed for specific devices that are not included in Sony's lineup. The most effective way to access DIRECTV Stream on your Sony TV is by using a compatible external device. Thank you for choosing Sony products! Best regards, Gus Sony Social Media Team

      Answered by SonyListens

  • QuestionHow do I dim the light at the bottom of the screen?

    Asked by M52who.

  • QuestionDoes this TV have built-in wifi and bluetooth?

    Asked by Willow.

    • Answer Can I hook a wireless speaker to it

      Answered by Anonymous

  • QuestionIS THIS SONY THE MOST CURRENT 55" TV

    Asked by BENIE.

    • Answer Hi BENIE, thanks for asking! We do have some other 55" TV models: BRAVIA 7, k55xr70 — Mini LED BRAVIA 8, k55xr80 — OLED BRAVIA 9, k65xr90 — Mini LED (65") Those are our top of the line models, and you can check all the details on the links below: https://electronics.sony.com/tv-video/televisions/all-tvs/p/k55xr70?srsltid=AfmBOoqEWglLrWlVrmOLsrAs1OShvLODj2BxHyArnsdV2X8S7_ba_o8o https://electronics.sony.com/tv-video/televisions/all-tvs/p/k55xr80?srsltid=AfmBOooei-xhHAYYiRFzah2PWBexrxug0ewY0f-PPpPsvQ6-UhAxvPXM https://electronics.sony.com/tv-video/televisions/all-tvs/p/k65xr90?srsltid=AfmBOooBSVLMTZ_dHZdghr5updC_EqCu79sgPSCPdORp70rrZ-yVCHw8 Thanks for considering Sony! Gus

      Answered by SonyListens

  • QuestionHow far apart are the legs?

    Asked by Rob14214.

    • Answer Hi Rob14214, thanks for your question! The legs of the Sony K55S30 are 40 1/2 inches apart. We hope this information helps, thank you for considering Sony. Regards, - Dominick

      Answered by SonyListens

  • Questionif i purchase the tv online can i schedule an appointment with geek squad to mount the tv on the wall?

    Asked by Anonymous.

    • Answer yes

      Answered by BradS

  • QuestionHow can I get the internet on my Sony Bravia 3 Google TV?

    Asked by Wally.

    • Answer Hey Wally, you have an amazing TV! About your question, you only have to: - Go to the settings (by pressing the quick settings button, the one below power button, then the first option on the left, settings. - Go to Network & Internet > turn WI-FI on if it was off and then below WI-FI you will see a list of available networks - Click on your WI-FI network, enter your WI-FI password and there you go, WI-FI connection on your great BRAVIA 3. If you need further assistance, you can always contact us at 239-245-6354 Monday-Friday: 09:00 AM – 09:00 PM EST and Weekends: 10:00 AM – 8:00 PM Est. You can check for more information on the link below: https://www.sony.com/electronics/support/articles/00011597 Thanks for choosing Sony. Gus

      Answered by SonyListens

  • QuestionCan you connect a dvd player to this tv?

    Asked by Al.

    • Answer If it is HDMI possibly

      Answered by KatherynM

  • QuestionEnergy star?

    Asked by Zippycomputerscreen.

    • Answer Hi Zippycomputerscreen, Thank you for your question! The estimated annual energy cost for BRAVIA 3 in 55" is approximately $52, based on an electricity rate of 12 cents per kWh and an average usage of 5 hours per day. The expected yearly electricity consumption for this TV is 430 kWh. The cost range for similar models (55”-59”) varies between $8 and $34, meaning this model is on the higher end in terms of energy consumption. However, actual costs will depend on your local utility rates and personal usage habits. Although this unit does not explicitly state its Energy Star compliance, it is equipped with an Eco Dashboard. This user-friendly interface allows you to easily adjust energy-saving settings, and check the TV’s current and past power consumption. Hope this helps. Best, Maria

      Answered by SonyListens

  • Questionis the tv set up for headphones?

    Asked by Anonymous.

    • Answer Hi there, Thank you for your question! Yes, the BRAVIA 3 (S30) TV supports headphones. You can connect various Bluetooth headphones and other audio devices like Neckband Speakers and Soundbars to this model. For more details on compatible devices and setup instructions, please visit: https://www.sony.com/electronics/support/articles/00049501?utm_source. Hope this information helps! Experience 4K HDR color and the user-friendly streaming of Google TV with the BRAVIA 3 K55S30 55" 4K HDR Smart LED TV from Sony. The K55S30 combines HDR color support and Sony's intelligent picture processing to analyze and enhance every scene with accurate, lifelike color. Connect HD and UHD devices via HDMI 2.1 inputs with advanced features like ALLM and eARC. For streaming, the built-in Google TV OS provides a plethora of apps and options with your favorites and frequently watched shows brought together in one convenient home screen. Best, Maria

      Answered by SonyListens

  • QuestionWhat are the dimensions of the TV in the box?

    Asked by Riley.

    • Answer Hi Riley, Thank you for reaching out with your question! If you are referring to the dimensions of the package carton (W x H x D), they are as follows: 53.63 x 33.38 x 6.38 inches (1,362 x 847 x 160 mm). Alternatively, if you are interested in the dimensions of the BRAVIA 3 TV in the 55-inch model, here are the details: Dimensions of the TV without Stand (W x H x D): 48.54 x 28.07 x 2.83 inches (1,233 x 713 x 72 mm) Dimensions of the TV with Stand (Standard Position) (W x H x D): 48.63 x 30.88 x 13.25 inches (1,233 x 784 x 334 mm) Hope this information helps! Our BRAVIA 3 Smart Google TV is exceptionally easy to use with a variety of all-in-one smart features for stress-free viewing. With a large screen, detailed pictures full of color and dynamic sound, everything you love feels so much more exciting! Best regards, Maria

      Answered by SonyListens

  • QuestionIs this TV dual voltage 110-240v?

    Asked by JR.

    • Answer Hi JR, Thanks for your question! Sony TV models purchased in the US/Canada has a power requirement of 120 V AC, 60 Hz and 110-240 V AC, 50/60Hz for other countries. Hope this information helps! Get detailed, responsive game play with BRAVIA TV exclusive features for the PlayStation 5 console. Auto HDR Tone Mapping instantly optimizes HDR settings during your PS5 initial setup for detailed, high-contrast scenes. Auto Genre Picture Mode automatically switches the TV to Game Mode when gaming to ensure reduced input lag, and back to Standard Mode when streaming for optimized picture quality. Best regards, Maria

      Answered by SonyListens

  • Questionwill this Sony operate all Direct TV functions with a Direct TV remote control?

    Asked by Martyb3.

    • Answer Hi Martyb3, Thank you for your question. Sony TV can support functionality with a Direct TV remote control, but the level of functionality might vary. According to Sony's product support, many Sony BRAVIA models can be controlled using a Direct TV remote control if they are compatible with the IR Blaster function. This includes basic functionalities like switching channels and adjusting volume. However, it's important to note that depending on the specific model of the TV and the remote, some functions may not work, and compatibility can change without notice. For further information, you may find this link helpful: https://www.sony.com/electronics/support/articles/00250471?utm_source If you face issues, it's recommended to contact Direct TV support for guidance. Watch everything with lifelike picture quality, powered by the intelligent 4K HDR Processor X1. Every scene is dynamically enhanced with over a billion colors and excellent clarity and contrast. Triluminos Pro reproduces colors with enhanced saturation and hue so everything you watch is vivid and bright. Best regards, Maria

      Answered by SonyListens

  • QuestionWhat is the height of the TV with the stand?

    Asked by Clipper.

    • Answer Hi Clipper, Thank you for your inquiry! The height of the Sony BRAVIA 3 with the TV stand is approximately 30.88 in. (784 mm). Watch everything with lifelike picture quality, powered by the intelligent 4K HDR Processor X1. Every scene is dynamically enhanced with over a billion colors and excellent clarity and contrast. Triluminos Pro reproduces colors with enhanced saturation and hue so everything you watch is vivid and bright. Regards, Sam

      Answered by SonyListens

  • QuestionHi! I'm looking for 220V TVs

    Asked by Roberto.

    • Answer Hi Roberto, Thank you so much for your question. Sony TV models purchased in the US/Canada has a power requirement of 120 V AC, 60 Hz and 110-240 V AC, 50/60Hz for other countries. You may need a transformer/power converter to safely use this TV in a 220 V outlet. Hope this information helps! Watch everything with lifelike picture quality, powered by the intelligent 4K HDR Processor X1. Every scene is dynamically enhanced with over a billion colors and excellent clarity and contrast. Triluminos Pro reproduces colors with enhanced saturation and hue so everything you watch is vivid and bright. Best regards, Maria

      Answered by SonyListens

  • QuestionWill Best Buy remove and dispose of old tv at time of installation of new tv? If so, what is the cost?

    Asked by Mrjincks.

    • Answer Extra $50

      Answered by Debilew

  • QuestionWill the Bluetooth system in the tv transmit in stereo?

    Asked by tvnerd.

    • Answer Hi tvnerd, Thank you for your question! Yes, the built-in Bluetooth function in the Sony BRAVIA 3 TV will transmit in stereo. This means you can connect compatible Bluetooth headphones, speakers, or soundbars to the TV and enjoy stereo sound. Hope this helps! The Sony BRAVIA 3 combines HDR color support and Sony's intelligent picture processing to analyze and enhance every scene with accurate, lifelike color. Connect HD and UHD devices via HDMI 2.1 inputs with advanced features like ALLM and eARC. For streaming, the built-in Google TV OS provides a plethora of apps and options with your favorites and frequently watched shows brought together in one convenient home screen. Regards, Sam

      Answered by SonyListens

  • QuestionIs this tv compatible with the Sony theater system DAV-DZ175? I've tried to connect it to the tv with an HDMI to HDMI cable, but I'm not able to receive any audio? Thx

    Asked by Robert.

    • Answer Hi Robert, Thank you for reaching out to us with your concerns. We regret to hear that you are experiencing connection issues with your Sony BRAVIA 3 TV and DAV-DZ175 home theater system. Please note that the DAV-DZ175 home theater system does not support Audio Return Channel (ARC) technology. If you are connecting a system that is incompatible with Control for HDMI or ARC, you will need an additional audio connection, such as an HDMI and Optical Audio cable. For guidance on connecting your BRAVIA TV to your home theater system via HDMI, please visit the following link: https://www.sony.com/electronics/support/articles/00231669. If you need further assistance or have additional concerns, may we contact you directly? If so, please email the following information to [email protected]. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details: Full Name: Username: Telephone Number: Additional Information regarding your experience with the BRAVIA 3. Thank you for your understanding! We hope this helps you get back to enjoying your BRAVIA experience! Sincerely, Maria

      Answered by SonyListens

  • QuestionWhen the tv is off, can we choose a picture or scene to show on the screen as if it’s a framed picture

    Asked by Otonel.

    • Answer Hi Otonel, The BRAVIA 3 TV is unable to display images when it is powered off. However, it does have the ability to showcase pictures as a screensaver while in standby mode. This can be achieved using the Living Decor app, which allows you to turn your TV into an elegant interior accessory featuring sophisticated images, music themes, photos, and clock functions. Additionally, by connecting the app to Google Photos™, you can display your personal photos on the TV. Hope this information helps! Get detailed, responsive game play with BRAVIA TV exclusive features for the PlayStation 5 console. Auto HDR Tone Mapping instantly optimizes HDR settings during your PS5 initial setup for detailed, high-contrast scenes. Auto Genre Picture Mode automatically switches the TV to Game Mode when gaming to ensure reduced input lag, and back to Standard Mode when streaming for optimized picture quality. Best regards, Maria

      Answered by SonyListens

  • QuestionMy daughter is trying to attach a Wii game system to the TV and doesn't see the right connection. How does one play Wii on this TV?

    Asked by TXGma.

    • Answer Hi TXGma, Thank you for reaching out to us with your concern! The Sony BRAVIA 3 primarily supports HDMI connections. If your device is compatible with HDMI, you should be able to connect it to the TV without any issues. Hope this information helps! If you need further assistance or have additional concerns, may we contact you directly? If so, please email the following information to [email protected]. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details: Full Name: Username: Telephone Number: Additional Information regarding your experience with the BRAVIA 3. Thank you for your patience, and we look forward to resolving this issue promptly! Sincerely, Maria

      Answered by SonyListens