“Will a different remote with numbers & favorites on this TV? it's part number is? No I do not want to use my Phone to control it. I have to turn off WiFi & Bluetooth for this TV to be safe for us to use. My prior Sony uses a IR signal remote.”
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Thanks for contacting Sony, SteveP! The BRAVIA 8 remote offers two modes of operation: Bluetooth and infrared. In Bluetooth mode, you can enjoy smart features such as Google Assistant. In contrast, the infrared mode allows for basic functions like turning the TV on and off, adjusting the volume, and muting. It's important to note that the TV can also work with a third-party infrared remote, as it can receive IR signals from both the original remote and compatible third-party options. Make sure to verify that the remote you choose is compatible with your Sony TV by checking with the remote's manufacturer. Please keep in mind that while third-party remotes may work, they might lack some features available on the original remote, or certain functions may not operate correctly due to compatibility issues. If you encounter any problems while using a universal remote, please refer to our troubleshooting guide here: https://www.sony.com/electronics/support/articles/00024615. Thank you for considering Sony products. Best regards, Gus, Sony North America Customer Support
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