“Hooked the tv up with my digital cable box. With analog tv I have sound. With digital no sound. My Roku also has no sound .”
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Hi Norman, We apologize if you are having a sound issue with the TV. If the issue happened with the TV speaker, please follow the troubleshooting steps from the link below. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/articles/00023579 If the TV connected to the audio system with the ARC/eARC feature, please refer to the link below to resolve the issue: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/articles/00020051 Also, we recommend updating the TV to the latest software version to isolate this issue. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/downloads/00017095 If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony Model Number: Additional Information regarding your experience with the X750H: We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! Sincerely, Jay
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