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Hi Jchavez, We're sorry to hear about the issue of this TV. In this case, we recommend performing a power reset to isolate this issue. Please check the troubleshooting steps from the link below. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/articles/00153674 If the issue is unresolved, please send us an email to [email protected] with the following details below or chat with us from Sony’s e-support webpage. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the X750H: We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! Sincerely, Jay
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