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Page Showing 121-140 of 234 questions
  • QuestionHooked the tv up with my digital cable box. With analog tv I have sound. With digital no sound. My Roku also has no sound .

    Asked by Norman.

    • Answer Hi Norman, We apologize if you are having a sound issue with the TV. If the issue happened with the TV speaker, please follow the troubleshooting steps from the link below. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/articles/00023579 If the TV connected to the audio system with the ARC/eARC feature, please refer to the link below to resolve the issue: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/articles/00020051 Also, we recommend updating the TV to the latest software version to isolate this issue. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/downloads/00017095 If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony Model Number: Additional Information regarding your experience with the X750H: We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! Sincerely, Jay

      Answered by SonyListens

  • QuestionIs the HDMI 2.1?

    Asked by Bthom.

    • Answer Hi Bthom, Thank you for the inquiry. The X750H does not support HDMI 2.1. The X900H supports 4K/120, eARC, VRR, and ALLM which features specified in the HDMI 2.1 standard. Regards, Jay

      Answered by SonyListens

  • QuestionWhat if you have APPLE instead of android what does that mean?

    Asked by Yemi.

    • Answer Hi Yemi, The Sony Android TV including the X750H is powered by the Android Operating System. For more details, please check the link below. https://www.sony.com/electronics/support/articles/00204046 Thanks, Jay

      Answered by SonyListens

  • QuestionThe bass sound is a distraction (it overwhelms some tv shows). Is there any way to adjust it on the Sony x750H?

    Asked by JDHarris.

    • Answer Hi JDHarris, We apologize for the inconvenience. You can configure various settings related to the TV’s sound such as sound quality and sound mode to enhance the audio content. Refer to the help guide for your reference. https://helpguide.sony.net/tv/gusltnr1/v1/en-us/07-02_03.html Thank you for the inquiry! Jay

      Answered by SonyListens

  • QuestionWhy does this tv constantly freeze? I have had to do a hard restart. Now even that doesn't work. If I have to take this tv off the wall it will be the last Sony product I ever buy. I've never had this problem with my samsung tv's.

    Asked by Mike.

    • Answer Hi Mike, Thank you for purchasing X750H LED 4K Ultra HD TV. We're sorry to hear about the freezing issue with the TV. You can isolate and resolve the issue by following the troubleshooting steps from the link below. The TV Freezes When Watching a TV Program https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/articles/00167132 The TV Freezes or Displays a Blank Screen When Streaming Videos on an Android TV https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/articles/00141896 In any case that you need our assistance, please follow the instructions below on how to contact us. May we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony Model Number: Additional Information regarding your experience with the X750H: We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! Sincerely, Jay

      Answered by SonyListens

  • QuestionWill tv connect to my LG home stereo via Bluetooth

    Asked by Anonymous.

    • Answer Hello, No, the X750H Bluetooth functions doesn't support the A2DP. TVs that support the A2DP Bluetooth profile can connect with Bluetooth audio devices such as headphones or speakers. For compatibility information, refer to the link below. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/articles/00186140 Thanks, Jay

      Answered by SonyListens

  • QuestionWill tv speakers still work if I pair Bluetooth headphones? What bluetooth headphones are compatible?

    Asked by Rick.

    • Answer Hi Rick, Unfortunately, this TV doesn't support Bluetooth Headphones and Speakers. The Bluetooth profile support Version 4.2; HID (mouse/keyboard connectivity)/HOGP (Low Energy device connectivity)/SPP (Serial Port Profile). TVs that support the A2DP Bluetooth profile can connect with Bluetooth audio devices such as headphones or speakers. For more details, please check the link below. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/articles/00186140 Thank you for the inquiry. Jay

      Answered by SonyListens

  • QuestionCan I hook up my Bose 321 to this unit?

    Asked by DonW.

    • Answer Hi DonW, Yes, you can connect the Home Theatre System through its HDMI connection. Thanks, Jay

      Answered by SonyListens

  • Questiondoes this work with apple, i have movies with apple and want to be able to watch those on the tv?

    Asked by Anonymous.

    • Answer Hello, Unfortunately, this TV does not support the Apple Airplay and Apple Homekit. However, the X750H has built-in Chromecast. Chromecast lets you cast your favorite videos, games and apps from your mobile device in full quality to your Chromecast built-in TV. Just one tap of the Cast button on your Android or iOS screen is all you need to supersize the things you love. Cast your content, then continue browsing on your phone or tablet. Thank you for the inquiry. Jay

      Answered by SonyListens

  • Questionhow is the sound quality

    Asked by Anonymous.

    • Answer No complaints on the sound quality on this TV set. We did not connect the cable box to this TV, it is set up as a web tv for Netflix, you tube etc. Instead of buying a Peloton, we got a indoor bicycle trainer with no screen and hung this TV to watch Youtube while cycling. So, we are cranking up the volume on videos and music. I expect that I will add a couple wireless speakers, but it really sounds pretty good already.

      Answered by Bruce

  • QuestionCan I browse Google?

    Asked by Mark67.

    • Answer Hi Mark67, thank you so much for your inquiry! The KD55X750H does not have a pre-installed web browser app to browse Google. However, you can download and install third-party apps that function as a web browser through the Google Play™ store. I hope this helps! Thanks again for considering Sony! - Romeo

      Answered by SonyListens

  • QuestionI live in a solar home, what is the wattage and amperage of this tv?

    Asked by John.

    • Answer Hi John, The Rated Power Consumption of this TV is 174W, and Power Requirements (voltage) is AC 120V for UL cUL AC 110-240V for others. Thanks for the inquiry. Jay

      Answered by SonyListens

  • QuestionWhat is the refresh rate

    Asked by Anonymous.

    • Answer Hi There, Thank you for your inquiry. The Native Panel Refresh Rate of KD55X750H TV is 60Hz. Thanks, Jay

      Answered by SonyListens

  • QuestionWhat year was this TV built

    Asked by Anonymous.

    • Answer Hi there, Thank you for your inquiry! The 55" X750H TV's release date is April 2020. I hope this helps! -Carl

      Answered by SonyListens

  • QuestionIs it Touch Screen?

    Asked by Crystal.

    • Answer Hi Crystal, Thank you for your inquiry! Unfortunately, no. The 55" X750H is not a touchscreen TV. Regards, Carl

      Answered by SonyListens

  • Questioncan I watch netflix with this tv with a wifi connection thru my verizon SM-J737V phone?

    Asked by Anonymous.

    • Answer Hello, Yes, you can watch Netflix that way. You can use your mobile device as a Wi-Fi hotspot or access point for your Android TV. However, mobile data can be consumed when a tethering device or hotspot is connected to the Android TV. This may lead to data overcharges or slow internet connection when data usage is reached. Check with your mobile provider for information on potential data caps or usage limits. Thanks, Jay

      Answered by SonyListens

  • QuestionHi there, I am looking for a TV for the next gen consoles. Does this TV have a hdmi 2.1 port on the back? And do you think the TV will run smooth with next gen consoles?

    Asked by Sam.

    • Answer Hi Sam, Unfortunately, the X750H doesn't support these features. The Support for ATSC/NEXTGEN TV (ATSC 3.0) and the features specified in the HDMI 2.1 standard has been added to the XBR X900H/X90CH series TVs through a software update. Thanks, Jay

      Answered by SonyListens

  • QuestionIs it good for the ps5? Does it have any input lag?

    Asked by Momo.

    • Answer Hi Momo, Unfortunately, the X750H doesn't support 4k/120 HDMI 2.1 features that the PS5 full functionality supports but you can still install a PS5 or any console using the HDMI connections and enabling Game Mode for the best experience for this model. The X900H/ X90CH do have support features specified in the HDMI 2.1 standard(4K120/eARC/VRR/ALLM). Thanks, Jay

      Answered by SonyListens

  • QuestionWhat is the warranty on the TV?

    Asked by John.

    • Answer Hi John, Thank you so much for your inquiry! The KD55X750H has a 1-year limited manufacturer's warranty. Happy to help! - Romeo

      Answered by SonyListens

  • QuestionDoes have WIFI

    Asked by George.

    • Answer Yes, has wifi

      Answered by Anonymous