Questions & Answers

Q: QuestionWhat is the actual width and height of the screen?

Asked 6 years ago by Tree.

• A:Answer The actual measurement of the screen is 48.9 inches W X 28.5 inches H.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWhat apps does this tv come with? And can you add more onto it or is like these are the apps is comes with and this is all you get? Our last tv only had a few apps on it and we could not add anymore. So I wanted to know what to expect.

Asked 6 years ago by LP.

• A:Answer It does have the standard apps, but you can also add apps to it.

  Answered 6 years ago by AnonymousVerified Purchase

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Q: QuestionWhat accessories go with this? Does it has external antenna?

Asked 6 years ago by Anonymous.

• A:Answer Only Cables and Remote included. No Antenna.

  Answered 6 years ago by HequitoVerified Purchase

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Q: QuestionMy stand is 45" wide and 18" deep, will this work? Can my Sony Blue-Ray DVD player be installed with it?

Asked 6 years ago by Anonymous.

• A:Answer Hi, there! We would like you to send us more details regarding this setup so we can better assist you. Also, provide us with the model number of the Bluray player. Please email us at [email protected] with the following details: Name: Bestbuy Username: Model Number: Issue: Telephone Number: Sincerely, Sam

  Answered 6 years ago by SonyListens

  
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Q: QuestionI have the plug in Firestick on my Sony tv. Will I need to get another one with TV?

Asked 6 years ago by Firestick.

• A:Answer No, I used my old one with mine.

  Answered 6 years ago by DGE1Verified Purchase

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Q: QuestionCan this be used as a PC monitor as well?

Asked 6 years ago by MATT.

• A:Answer If your pc has an hdmi out and the tv has an hdmi in, shouldn't be a problem, I have 2 computers hooked up to smaller 32" hd tvs and it works great.

  Answered 6 years ago by BlackhorseVerified Purchase

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Q: QuestionHow long does the factory warranty last and can I take it back to Best Buy if there is an issue? Thanks

Asked 6 years ago by David.

• A:Answer Hi, David! The TV comes with a year manufacturers warranty. If you're having an issue with the TV, please email us at [email protected] with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: Erin

  Answered 6 years ago by SonyListens

  
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Q: Questionwhere are the speakers located

Asked 6 years ago by Anonymous.

• A:Answer This has 2 full-range speakers that are located in front.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWill this support the new Apple programing without purchasing Apple TV as a separate device?

Asked 6 years ago by Applegirl.

• A:Answer Hi, Applegirl! Apple TV plus (Apple's streaming service) release date is set for November, so currently, we don't have any information about the app. However, you can visit our webpage https://www.sony.com/electronics/support for upcoming news and updates. Hope this helps! -Sam

  Answered 6 years ago by SonyListens

  
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Q: QuestionCan this TV be installed on a brick wall above a fireplace (there is a mantel )?

Asked 6 years ago by Eileen.

• A:Answer I would not recommend any TV be placed above a working fireplace

  Answered 6 years ago by Kenny59

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Q: Questionwhat are dimensions of the 55 LG TV?

Asked 6 years ago by Anonymous.

• A:Answer The dimensions are 31" H x 48.9" W x 13.3" D with stand and 28.5" H x 48.9" W x 3.13" D without stand.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionHas anyone had any Judder (jerky movement) problems streaming 24 fps? According to RTINGS.com this tv does not handle all the potential mismatch issues with 24 fps.

Asked 6 years ago by NickD.

• A:Answer Check the resolution of the cable box. Make sure it is set as high as it will allow.

  Answered 6 years ago by Bill

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Q: QuestionDoes this tv have Bluetooth?

Asked 6 years ago by Janb.

• A:Answer Yes, it has Bluetooth

  Answered 6 years ago by Chewy369

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Q: QuestionDoes this tv support Chroma 4:4:4?

Asked 6 years ago by Tommynab.

Q: QuestionHow deep does a table have to be for the stand to fit on it with four inches to spare?

Asked 6 years ago by GerryR2829.

• A:Answer 17 inches

  Answered 6 years ago by GrandmamuttiVerified Purchase

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Q: QuestionHow many HDMI hook ups?

Asked 6 years ago by Dottie.

• A:Answer Hi, Dottie! This TV has 4 (2-side, 2-rear) HDMI ports. -Vincent

  Answered 2 years ago by SonyListens

  
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Q: QuestionI watch directvnow. I can download that app on this tv ? Because I have X950D 55" and I have to use fire stick to watch directvnow

Asked 6 years ago by Anonymous.

• A:Answer Yes

  Answered 6 years ago by 5435ghfy

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Q: QuestionWhere is the TV power button on a 2019 Sony XBR55X800G -55" model located? Please don't answer unless you have the same 55" model! IF THERE IS ONE, SHAME ON SONY FOR HIDING IT SO WELL. IF THERE IS NOT A POWER BUTTON ON THE TV, SHAME ON SONY!

Asked 6 years ago by thud.

• A:Answer The power button is on the back, right side of the tv about halfway up from the bottom(when facing the screen). You push the button and options come on the screen. Just hold it for 3 seconds and it will turn off

  Answered 6 years ago by YtramVerified Purchase

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Q: QuestionHow come i cannot connect my bluetooth speaker on this tv?please help me how to connect my bluetooth speaker.Thanks

Asked 6 years ago by Bella.

• A:Answer You should be able to connect your Bluetooth speaker on this tv because this TV has Bluetooth.

  Answered 6 years ago by CommunityAnswer

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