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Hi Riesling, thank you for your inquiry. The operating system of this unit is Android. We're sorry to hear that you have an app issue with your SONY unit. We recommend following this link to isolate the issue: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x800h/articles/00155548 If you require any additional support in regards to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
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