“I seem to be having an issue with the sound portion of the TV. It suddenly gets a "distorted " "mushy" sound. ( via optical direct to SONOS or even just using TV sound) Any Ideas ? I bypassed tv direct to set top box and it is OK, but not preferred method”
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Hi Pipe12, Thank you for purchasing the X950G. We regret to hear you're having audio issues with your TV. Let's try to isolate this issue by following the troubleshooting steps below: https://helpguide.sony.net/tv/gusltn2/v1/en-003/08-05_04.html If you're unable to resolve the issue, please let us know. May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the X950G: We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! Sincerely,
Sorry, there was a problem. Please try again later.I seem to be having similar issues with the sound as well.....hard to make adjustments to factory settings and it’s is better but not what I really prefer
Sorry, there was a problem. Please try again later.