Questions & Answers

Q: QuestionDoes this receiver allow for installation of a backup camera?

Asked 6 years ago by Potentialbuy.

• A:Answer Yes, it allows installation of a backup camera.

  Answered 6 years ago by CommunityAnswer

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is included in "free installation"? I recognize extras like brackets, harnesses would not be included - will they make sure each of my factor speakers are working correctly and if not will they troubleshoot the issue? Not very clear. Thank You

Asked 6 years ago by Fran.

• A:Answer Yes. You are correct. Free installation but you will be charged for all necessary adapters, harnesses, dash kits, etc. accordingly.

  Answered 6 years ago by IanBVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDose this fit in a 2007 Jeep library?

Asked 6 years ago by Lmforbes.

• A:Answer Hi Lmforbes, Because of the number of variables encountered with different makes and models of automobiles, Sony is unable to assist with the installation of car stereo and mobile audio systems. However, if you are using a wiring harness, further information about the wire color and function of each pin on the wiring harness is available. Regards, David

  Answered 6 years ago by SonyListens

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionI just had this installed recently. It doesn't recognize my USB for my galaxy note. Is it compatible?

Asked 6 years ago by Andre.

• A:Answer The Sony stereo is junk, Best Buy has replaced mine twice. I now have a third one in my van and it quit working again today. I will be calling Best Buy tomorrow. To answer your question more directly, the reason they had to replace the first one is because the USB would not recognize any USB consistently. Your friend...

  Answered 6 years ago by Dana

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have a 2012 Ford Focus with a My Ford Touch system installed that I want to remove and replace with this. Will the recommended kits work with my vehicle?

Asked 6 years ago by anon.

• A:Answer This model does not fit your vehicle.

  Answered 6 years ago by CommunityAnswer

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this fit 2011 f250? What is needed for installation (harness? Trim kit?)

Asked 14 hours ago by 2011f250.

Q: QuestionWill fit my 2013 ford explorer ?

Asked 1 week ago by Willie.

Q: QuestionCan you stream tv

Asked 1 month ago by JodyS.

• A:Answer Hi JodyS, Thanks for your question! The XAV-AX1000 is not designed to stream TV or video directly, as it doesn't have an HDMI input. If video streaming is a key feature you're looking for, a model like the XAV-AX8500 would be an excellent choice. It includes an HDMI input, which allows you to connect a third-party streaming device for your favorite video content. Thanks for your interest in our Sony car radios! Sincerely, Jenn | Sony North America.

  Answered 1 month ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this fit in a Toyota Camry 2014 le?

Asked 1 month ago by Toyo.

Q: QuestionWill this allow me to keep the factory backup camera and steering wheel controls ?

Asked 1 month ago by Anonymous.

• A:Answer Hi there, Thanks for the question and the interest in Sony products! This radio provides the ability to connect both your factory backup camera and your steering wheels, but may require additional parts or harnesses that are specific to your vehicle. Your installation expert can help guide you on any required parts required for installation. We hope this information comes in handy! Best regards, DiegoV

  Answered 1 month ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionif it doesn’t fit in my car, is there a way i can prop it up with something?

Asked 1 month ago by imzy.

• A:Answer Hello Imzy, Thank you for choosing Sony! We appreciate your question and are here to assist you. The XAV-AX1000 should be installed with a vehicle-specific, third-party installation kit and wiring harness. This provides secure mounting in the dashboard to prevent movement and allows for easy access to radio functionality while driving. Best Buy technicians can provide their recommended installation kit model number for proper installation. Best regards, -Fred

  Answered 1 month ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this device fit a 2007 Chevy Silverado 1500 classic body?

Asked 2 months ago by A.

• A:Answer Hi A, Thanks for your question! Yes, but it will require some installation parts for proper installation. We suggest you contact your local Best Buy installation specialist for assistance. Thanks for considering Sony products! Regards, Dominick

  Answered 1 month ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it support android auto as well, or just car play

Asked 2 months ago by Biggus.

• A:Answer Hi Biggus, Thank you for asking! The Sony XAV-AX1000 is designed primarily for Apple CarPlay connectivity. While it does offer Bluetooth for hands-free calling and audio streaming with Android devices, it does not support Android Auto. If Android Auto is a key feature you're looking for, we do offer other models in our XAV-AX series that provide that functionality, such as the XAV-AX4000 or XAV-AX8500. Thanks for considering Sony products! Best regards, Estefany

  Answered 2 months ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI'd like to install this radio in my 2017 Toyota Rav4. What installation equipment do I need if I want to install it myself? I want to retain steering wheel controls so I know I will need an adapter. Which one is needed? iDataLink Maestro?

Asked 3 months ago by Anonymous.

• A:Answer Hi there, Many of our Sony radios will work with aftermarket adapters that will retain many, if not all, of your current Steering Wheel control features. The XAV-AX1000 is not iDatalink Maestro compatible, but our high-feature XAV-AX4000 model is. We would recommend you talk with an installation technician to find out help determine the best aftermarket adapter to retain features in your vehicle with the radio you eventually select. Aftermarket adapter available will vary based on your vehicle features and trim level, and our radio model. Thanks for considering Sony. -Eliab

  Answered 3 months ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCould this fit my 2015 honda civic ELX with jbl installed currently?

Asked 4 months ago by brynn.

Q: QuestionHi, I have this installed in my honda crv 2011 but need to take it out. Are their instructions on how to take it out? thanks

Asked 4 months ago by LPel.

• A:Answer Hi LPel, thank you for contacting us. We are very glad to address your question about the XAV-AX1000! Regarding your inquiry about instructions on how to remove your XAV-AX1000 from your Honda CRV 2011, we currently do not have specific removal procedures available. Our manuals are primarily focused on the operation and initial setup of the receiver rather than its removal. For the safe and proper removal of the unit, we highly recommend contacting a professional car audio installer. They have the expertise and specialized tools to assist you with the removal process, ensuring no damage occurs to your vehicle or the receiver. Thanks for choosing Sony and for your understanding. Best regards, Stephanie

  Answered 4 months ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWould an Android Phone be able to connect without issue?

Asked 4 months ago by Anonymous.

• A:Answer Hi there, The Sony XAV-AX1000 does not support Android Auto. You can still connect Android smartphones to the XAV-AX1000 via Bluetooth for basic phone calls and audio streaming but features specific to Android Auto—such as Google Maps, Assistant, and app integration are not available on this unit. If Android Auto functionality is desired, other models like the XAV-AX5000 should be considered. Thanks for choosing Sony. -Eliab

  Answered 4 months ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat would I need to install this in my 2012 Toyota Avalon

Asked 4 months ago by Ryce.

• A:Answer Hi Okienana, For your 2012 Toyota Avalon you will need: the XAV-AX1000 unit, a Toyota-compatible dash kit, a wiring harness adapter, an antenna adapter, possible steering wheel control interface, and Sony strongly recommends installation by a qualified, professional installer due to the variables involved with different makes and models. They provide wire color/function documentation for their harness, but not for the vehicle's wiring. Best regards, Eliab

  Answered 4 months ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it work with alexa?

Asked 5 months ago by Manny.