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  • QuestionIs the unit compatible with android auto ?

    Asked by Charger392.

    • Answer Hi Charger392, No, it doesn't support Android Auto. You may want to consider the XAV-AX210. Kindly refer to this link for more details: https://docs.sony.com/release//SPECS/XAVAX210_mksp.pdf ~Ralph

      Answered by SonyListens

  • QuestionDoes this receiver allow for installation of a backup camera?

    Asked by Potentialbuy.

    • Answer Yes, it allows installation of a backup camera.

      Answered by CommunityAnswer

  • QuestionWhat is included in "free installation"? I recognize extras like brackets, harnesses would not be included - will they make sure each of my factor speakers are working correctly and if not will they troubleshoot the issue? Not very clear. Thank You

    Asked by Fran.

    • Answer Yes. You are correct. Free installation but you will be charged for all necessary adapters, harnesses, dash kits, etc. accordingly.

      Answered by IanB

  • QuestionDose this fit in a 2007 Jeep library?

    Asked by Lmforbes.

    • Answer Hi Lmforbes, Because of the number of variables encountered with different makes and models of automobiles, Sony is unable to assist with the installation of car stereo and mobile audio systems. However, if you are using a wiring harness, further information about the wire color and function of each pin on the wiring harness is available. Regards, David

      Answered by SonyListens

  • QuestionI just had this installed recently. It doesn't recognize my USB for my galaxy note. Is it compatible?

    Asked by Andre.

    • Answer The Sony stereo is junk, Best Buy has replaced mine twice. I now have a third one in my van and it quit working again today. I will be calling Best Buy tomorrow. To answer your question more directly, the reason they had to replace the first one is because the USB would not recognize any USB consistently. Your friend...

      Answered by Dana

  • QuestionI have a 2012 Ford Focus with a My Ford Touch system installed that I want to remove and replace with this. Will the recommended kits work with my vehicle?

    Asked by anon.

    • Answer This model does not fit your vehicle.

      Answered by CommunityAnswer

  • QuestionDoes the steering wheel controls work?

    Asked by CrewK.

    • Answer Hi Crew, thanks for considering Sony products. We're happy to help! Yes, the steering wheel controls work on the Sony XAV-AX1000. The receiver is fully compatible, but you will need to connect a compatible third-party steering wheel control adapter depending on your car's make, year, and model. Please check pages 18 and 30 in the manual for more information: https://www.sony.com/electronics/support/res/manuals/4740/de0cea3deac418e2d4780819876b2f2a/47408851M.pdf Best regards, Estefany

      Answered by SonyListens

  • QuestionI love this unit Am I able to adjust the screen display for daytime viewing It is almost impossible to see it in the sunlight (Convertible) overcast or cloudy days fine. Thanks Porsche

    Asked by Porsche.

    • Answer Hi Porsche! Thanks for reaching out, we are happy to help! You can fix the daytime screen glare on your XAV-AX1000 by changing the dimmer setting from Auto to Off, adjusting the wallpaper to a bright picture, or manually turning up the screen brightness in the display menu. -Go to the display settings and change the dimmer mode to Off so the screen stays at full brightness during the day. -Manually set the brightness slider to maximum in the settings menu instead of letting the stereo guess the light level. For detailed steps, check page 19 of the manual: https://www.sony.com/electronics/support/res/manuals/4740/de0cea3deac418e2d4780819876b2f2a/47408851M.pdf Please note that these adjustment may not fully resolve visibility issues in direct sunlight. For improved visibility, consider using a sunshade or positioning the screen away from direct sunlight when possible. Thanks for considering Sony and letting us know about this issue. Warm regards, Estefany

      Answered by SonyListens

  • QuestionWill this fit in a used 2009 Toyota Tacoma with a regular cab?

    Asked by JennieG.

    • Answer It will just need to buy the installation kit for the Tacoma you can find it at this store as well

      Answered by Gerardo

  • QuestionDoes this have wireless apple CarPlay? Or does my phone have to be plugged in for CarPlay to work?

    Asked by WirelessCarPlay.

    • Answer Hi WirelessCarPlay, Your phone needs to be plugged in for CarPlay to work. For more information, please visit our official support page: https://www.sony.com/electronics/support. Thanks for choosing Sony. Best regards, Eliab

      Answered by SonyListens

  • QuestionIs it wireless

    Asked by jlang1061.

    • Answer Hello Jlang1061, Thank you for considering Sony products! We appreciate your inquiry about the XAV-AX1000 car stereo and are happy to assist you. The XAV-AX1000 features built-in Bluetooth for wireless hands-free calling and music streaming. However, Apple CarPlay on this model requires a wired connection to your iPhone, providing a reliable and seamless interface for navigation, communication, and entertainment. To check more details, please visit: https://www.sony.com/electronics/support/mobile-cd-players-digital-media-players-xav-series/xav-ax1000/specifications Best regards, -Fred

      Answered by SonyListens

  • QuestionDoes this radio fit in a 1998 jeep wrangler tj

    Asked by Arnold.

    • Answer Hi Arnold! Thanks for the question! Happy to help out. Yes, the XAV-AX1000 fits your 1998 Jeep Wrangler, but you will need a few extra parts from a car audio shop to install it: a dash kit, a wiring harness, and an antenna adapter. For your convenience, you can find the unit's manual at the following link: https://www.sony.com/electronics/support/res/manuals/4740/de0cea3deac418e2d4780819876b2f2a/47408851M.pdf Thanks for considering Sony products! Best regards, Estefany

      Answered by SonyListens

  • QuestionIs this radio compatible with an Android phone?

    Asked by Anonymous.

    • Answer Hi there! We appreciate your question. We're happy to clarify that information for you! Yes, your Android phone is compatible, but with limitations. The Sony XAV-AX1000 supports Bluetooth for wireless audio streaming and hands-free calling, but it does not support Android Auto. On this model, full smartphone integration is exclusive to Apple CarPlay. As a result, you won't be able to display your phone's apps or Google Maps on the radio's touchscreen. For complete specifications, you can refer to the official Sony User Manual: https://www.sony.com/electronics/support/res/manuals/4740/de0cea3deac418e2d4780819876b2f2a/47408851M.pdf Thanks for considering Sony. We hope this helps! Warm regards, Estefany

      Answered by SonyListens

  • QuestionIs this product compatible with a 2011 Honda CR-V?

    Asked by Magoo.

    • Answer Thank you for contacting Sony, Magoo. This radio can be installed in this vehicle with additional aftermarket parts, like a dash installation kit, wiring harness, and antenna adapter. We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car Best regards, Gus, Sony North America Customer Support

      Answered by SonyListens

  • QuestionCan I connect my android via Bluetooth to this stereo?

    Asked by Anonymous.

    • Answer Hi there, Thanks for your question! Yes, you can absolutely connect your Android device to the Sony XAV-AX1000 via Bluetooth. Once connected, you will be able to enjoy wireless music streaming and perform hands-free calling directly through the stereo interface, depending on your smartphone's specific features. To guide you through the initial pairing process, please refer to the step-by-step instructions on page 9 of the official operating manual here: https://www.sony.com/electronics/support/res/manuals/4740/de0cea3deac418e2d4780819876b2f2a/47408851M.pdf We really appreciate your interest in Sony products! Best regards, Dominick

      Answered by SonyListens

  • QuestionDoes it change color in the display

    Asked by Anonymous.

    • Answer Hi there, Thank you for reaching out with your question about the Sony XAV-AX1000! The LCD panel on this model is a full-color display, so the screen itself will change colors and display graphics exactly as intended. This includes your installed home screen wallpapers, Apple CarPlay graphics, album art, and the video feed from any connected color-capable back-up cameras. The physical buttons on the face of the radio are backlit in white only, meaning the button illumination color cannot be changed. However, you can dim these lights or turn them off completely if desired to match your preferred driving environment. We really appreciate your interest in Sony products! Regards, Dominick

      Answered by SonyListens

  • QuestionWould this be compatible with a 2008 Audi TT?

    Asked by Cp.

    • Answer Hi Cp, we appreciate your question. We're happy to clarify that information for you! Yes, the Sony XAV-AX1000 can be installed in your 2008 Audi TT. To make it work and look great in your dash, you will need a few additional aftermarket parts. Specifically, you'll need a dash installation kit, a wiring harness, and an antenna adapter. For your convenience, you can find the unit's manual at the following link: https://www.sony.com/electronics/support/res/manuals/4740/de0cea3deac418e2d4780819876b2f2a/47408851M.pdf Thank you for making Sony part of your purchasing consideration! Warm regards, Estefany

      Answered by SonyListens

  • QuestionI have an existing sony radio the Sony DSX-A415BT in my car , if i replace it with this, would this be using the same connector, no need to rewrite, just plug and play?

    Asked by John.

    • Answer Hello John, Thank you for considering Sony products! We appreciate your inquiry about replacing your Sony DSX-A415BT radio with the XAV-AX1000. The XAV-AX1000 has a similarly shaped and sized harness, but it includes additional wires for features like the reverse input to activate your backup camera. Because of this, the harness from your current radio will need to be replaced with the one provided in the box of the new unit. For more detailed information, please visit: https://www.sony.com/electronics/support/res/manuals/4740/de0cea3deac418e2d4780819876b2f2a/47408851M.pdf Best regards, -Fred

      Answered by SonyListens

  • QuestionI have a sony 8500 stereo and backup camera will that fit my 2025 ford f350 xl super duty

    Asked by Anonymous.

    • Answer Hello there, Thank you for considering Sony products! We appreciate your inquiry about using the Sony XAV-AX1000 stereo and backup camera with your 2025 Ford F350 XL Super Duty. Currently, there are no aftermarket installation kits or harnesses available to make the XAV-AX1000 fit directly into your specific vehicle model. For more detailed information and support, please visit the Sony support page here: https://www.sony.com/electronics/support/res/manuals/4740/de0cea3deac418e2d4780819876b2f2a/47408851M.pdf Best regards, -Fred

      Answered by SonyListens