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  • QuestionCan I install this unit into my 2012 toyota corolla S?

    Asked by Digdig.

    • Answer Hi Digdig, Thank you very much for your question! Yes, the Sony XAV-AX1000 can be installed to your 2012 Toyota Corolla S, but it will require an installation kit and harness (not supplied) to fit in the vehicle correctly. Because of the number of variables encountered with different makes and models of automobiles, Sony is unable to assist with the installation of car stereo and mobile audio systems. However, if you are using a wiring harness, further information about the wire color and function of each pin on the wiring harness is available. Please refer to the operating instructions of the XAV-AX1000: Connection (Pg. 28) - https://www.sony.com/electronics/support/res/manuals/4740/de0cea3deac418e2d4780819876b2f2a/47408851M.pdf For best assistance and to confirm the compatibility, please contact a qualified, professional installer or refer to your dealer/Best Buy. Navigate your smartphone without taking your hands off the wheel with the Sony XAVAX1000 6.2-inch media receiver. Compatible with Apple CarPlay, this head unit allows for smartphone integration with voice control. Drive up to four 55W outputs with the Dynamic Reality Amp 2, and simulate a dashboard speaker source by calibrating output frequencies with the Dynamic Sound Organizer. I hope this helps! Best regards, Romeo

      Answered by SonyListens

  • QuestionHow does the brightness compare to the Sony 6.95" Model: XAVAX3250?

    Asked by Z.

    • Answer Hi Z, Thank you for your inquiry. The Sony XAV-AX1000 and the Sony XAV-AX3250 both offer excellent display quality, but there are some differences in brightness. The XAV-AX1000 features a 6.2-inch display, while the XAV-AX3250 has a slightly larger 6.95-inch display. Generally, the XAV-AX3250's larger screen may offer a more immersive viewing experience, but specific brightness levels can vary based on the settings and lighting conditions in your vehicle. Both models are designed to provide clear and vibrant visuals, ensuring good visibility even in bright conditions. If you have specific brightness requirements, it might be helpful to compare both models in person at a retailer/Best Buy. Navigate your smartphone without taking your hands off the wheel with the Sony XAVAX1000 6.2-inch media receiver. Compatible with Apple CarPlay, this head unit allows for smartphone integration with voice control. Drive up to four 55W outputs with the Dynamic Reality Amp 2, and simulate a dashboard speaker source by calibrating output frequencies with the Dynamic Sound Organizer. I hope this helps! Best regards, Romeo

      Answered by SonyListens

  • QuestionWhat steering control adapter do I need for this unit if installing in a 2006 Honda Element EX-P? And are there inputs for dash cam in addition to backup camera?

    Asked by Z.

    • Answer Hi Z, Thank you for your question. Because of the number of variables encountered with different makes and models of automobiles, Sony is unable to assist with the installation of car stereo and mobile audio systems. For best assistance with your inquiry and to confirm the compatibility, please contact a qualified, professional installer or refer to your dealer/Best Buy. Best regards, Romeo

      Answered by SonyListens

  • QuestionDoes the kit come with the wires and parts necessary to install the radio into the car without any other parts?

    Asked by Lincoln.

    • Answer Hi Lincoln, Thank you for your question. Unfortunately, no. The XAVAX1000 only comes with the instruction manual and remote control. It will require an installation kit and harness (not supplied) to fit in the vehicle correctly. Because of the number of variables encountered with different makes and models of automobiles, Sony is unable to assist with the installation of car stereo and mobile audio systems. However, if you are using a wiring harness, further information about the wire color and function of each pin on the wiring harness is available. Refer to the following article: https://www.sony.com/electronics/support/articles/00028631 For best assistance and to confirm the compatibility, please contact a qualified, professional installer or refer to your dealer/Best Buy. Navigate your smartphone without taking your hands off the wheel with the Sony XAVAX1000 6.2-inch media receiver. Compatible with Apple CarPlay, this headunit allows for smartphone integration with voice control. Drive up to four 55W outputs with the Dynamic Reality Amp 2, and simulate a dashboard speaker source by calibrating output frequencies with the Dynamic Sound Organizer. I hope this helps! Best regards, Romeo

      Answered by SonyListens

  • Questioncan you hook up an amp to it.

    Asked by Gordo.

    • Answer Hi Gordo, thanks for your question. Yes, amplifiers can be added to all Sony head units via the RCA pre-outs on them. Navigate your smartphone without taking your hands off the wheel with this Sony 6.2-inch media receiver. Compatible with Apple CarPlay, this media center allows for smartphone integration with voice control. Drive up to four 55W outputs with the Dynamic Reality Amp 2, and simulate a dashboard speaker source by calibrating output frequencies with the Dynamic Sound Organizer. This Sony 6.2-inch media receiver connects easily to your phone to access traffic information, check emails or make calls. -Romeo

      Answered by SonyListens

  • QuestionWill this unit fit and work in a 2002 Honda Odyssey? What other components do I need to purchase to install this unit?

    Asked by Keever.

    • Answer Hi Keever, Thank you very much for your interest in Sony's XAVAX1000! Regarding your inquiry, the radio will fit the vehicle, but will require an installation kit and harness to fit correctly. Because of the number of variables encountered with different makes and models of automobiles, Sony is unable to assist with the installation of car stereo and mobile audio systems. However, if you are using a wiring harness, further information about the wire color and function of each pin on the wiring harness is available. Refer to the following article: https://www.sony.com/electronics/support/articles/00028631 For best assistance and to confirm the compatibility, please contact a qualified, professional installer or refer to your dealer/Best Buy. Navigate your smartphone without taking your hands off the wheel with the Sony XAVAX1000 6.2-inch media receiver. Compatible with Apple CarPlay, this headunit allows for smartphone integration with voice control. Drive up to four 55W outputs with the Dynamic Reality Amp 2, and simulate a dashboard speaker source by calibrating output frequencies with the Dynamic Sound Organizer. This Sony 6.2-inch media receiver connects easily to your phone to access traffic information, check emails or make calls. I hope this helps! Best regards, Romeo

      Answered by SonyListens

  • QuestionHow do I get the revolving ads to go away on the scteen

    Asked by Anonymous.

    • Answer Hi there, Thank you for your inquiry. Please swipe right to move to the next Home screen and press Settings. Scroll down and locate “Demo,” and toggle it OFF. This can be located in the operation manual on page 17: XAV-AX1000 (sony.com) I hope you find this answer helpful, and thanks for choosing Sony! Best regards, Romeo

      Answered by SonyListens

  • QuestionThe external microphone wire accidentally was cut in half. Now while on the phone I can hear through the car speakers but the caller cannot hear me. Is there a way this can be fixed or the external mic replaced with a new one? Thanks.

    Asked by SJL5.

    • Answer Hi SJL5, Thank you for your inquiry. It is unfortunate to hear what happened. The microphone and it's attached cable must be replaced. For installation and to check the connection, please contact a qualified, professional installer. Should you need technical assistance or information, please feel free to message us at socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: BestBuy Username: Telephone Number: Issue: Model Number: Thanks for choosing Sony! Best regards, Romeo Sony Social Support

      Answered by SonyListens

  • QuestionCan I play my own video clips through USB input ?

    Asked by Anonymous.

    • Answer Hi there, Thank you very much for your question! If your video clips support the following video format (.mp4 / .wmv / .mkv), yes, you can. Please note: • Pictures appear only after you park the car and set the parking brake. • If the car starts moving during video playback, the following caution is displayed and you cannot watch the video. [Video blocked for your safety.] Do not operate the unit or watch the monitor while driving. Navigate your smartphone without taking your hands off the wheel with the Sony XAVAX1000 6.2-inch media receiver. Compatible with Apple CarPlay, this head unit allows for smartphone integration with voice control. Drive up to four 55W outputs with the Dynamic Reality Amp 2, and simulate a dashboard speaker source by calibrating output frequencies with the Dynamic Sound Organizer. This Sony 6.2-inch media receiver connects easily to your phone to access traffic information, check emails or make calls. I hope this helps! Best regards, Romeo

      Answered by SonyListens

  • QuestionWhere does installing car stereo happen?

    Asked by Jkolo.

    • Answer if you scroll down to the bottom of the page you can schedule a service in your area for the install.

      Answered by Anonymous

  • QuestionHi i am curious if this would fit a 2010 honda civic EX

    Asked by Oscar.

    • Answer Hi Oscar, Thanks for your question. We're sorry, but because of the number of variables encountered with different makes and models of automobiles, Sony is unable to assist with the installation of car stereo and mobile audio systems. However, if you are using a wiring harness, further information about the wire color and function of each pin on the wiring harness is available. Refer to the following article: https://www.sony.com/electronics/support/articles/00028631 For best assistance and to confirm the compatibility, please contact a qualified, professional installer or refer to your dealer/Best Buy. Navigate your smartphone without taking your hands off the wheel with the Sony XAVAX1000 6.2-inch media receiver. Compatible with Apple CarPlay, this headunit allows for smartphone integration with voice control. Drive up to four 55W outputs with the Dynamic Reality Amp 2, and simulate a dashboard speaker source by calibrating output frequencies with the Dynamic Sound Organizer. This Sony 6.2-inch media receiver connects easily to your phone to access traffic information, check emails or make calls. Best regards, Romeo

      Answered by SonyListens

  • QuestionDoes it work with Androids or just iPhones

    Asked by Dez.

    • Answer Hi Dez, Thank you for your question. The XAVAX1000 doesn't have an Android Auto™ feature for Android Devices. If Android Auto™ is your priority, we recommend the XAVAX3250 which comes with both Android Auto and Apple CarPlay functions. Navigate your smartphone without taking your hands off the wheel with the Sony XAVAX1000 6.2-inch media receiver. Compatible with Apple CarPlay, this head unit allows for smartphone integration with voice control. Drive up to four 55W outputs with the Dynamic Reality Amp 2, and simulate a dashboard speaker source by calibrating output frequencies with the Dynamic Sound Organizer. This Sony 6.2-inch media receiver connects easily to your phone to access traffic information, check emails or make calls. I hope this helps! Best regards, Romeo

      Answered by SonyListens

  • Questionwill you confirm this model of stereo receiver fits and works in a 2007 Mercedes E350 4matic?

    Asked by Fitment.

    • Answer Hi Fitment, Thanks for your question. For best assistance and to confirm the compatibility, we recommend contacting a qualified, professional installer or refer to your dealer/Best Buy. Because of the number of variables encountered with different makes and models of automobiles, Sony is unable to assist with the installation of car stereo and mobile audio systems. However, if you are using a wiring harness, further information about the wire color and function of each pin on the wiring harness is available. Refer to the following article: https://www.sony.com/electronics/support/articles/00028631 Navigate your smartphone without taking your hands off the wheel with the Sony XAVAX1000 6.2-inch media receiver. Compatible with Apple CarPlay, this headunit allows for smartphone integration with voice control. Drive up to four 55W outputs with the Dynamic Reality Amp 2, and simulate a dashboard speaker source by calibrating output frequencies with the Dynamic Sound Organizer. This Sony 6.2-inch media receiver connects easily to your phone to access traffic information, check emails or make calls. I hope this helps! Best regards, Romeo

      Answered by SonyListens

  • QuestionDo I need to buy other parts on top of this unit?

    Asked by Dan.

    • Answer Hi Dan, Thank you for your inquiry. Because of the number of variables encountered with different makes and models of automobiles, Sony is unable to assist with the installation of car stereo and mobile audio systems. However, if you are using a wiring harness, further information about the wire color and function of each pin on the wiring harness is available. Refer to the following article: https://www.sony.com/electronics/support/articles/00028631 For best assistance and to confirm the compatibility, please contact a qualified, professional installer or refer to your dealer/Best Buy. Navigate your smartphone without taking your hands off the wheel with the Sony XAVAX1000 6.2-inch media receiver. Compatible with Apple CarPlay, this headunit allows for smartphone integration with voice control. Drive up to four 55W outputs with the Dynamic Reality Amp 2, and simulate a dashboard speaker source by calibrating output frequencies with the Dynamic Sound Organizer. This Sony 6.2-inch media receiver connects easily to your phone to access traffic information, check emails or make calls. I hope this helps! Best regards, Romeo

      Answered by SonyListens

  • QuestionMy backup camera is connected to my reverse light, red to power and black to ground. I also hooked up the yellow end to the back of the receiver. What do I do with the red wire on the camera line and a purple/white wire labeled reverse in on the receiver?

    Asked by Maxtime11.

    • Answer Hi Maxtime11, Thank you for your inquiry. Because of the number of variables encountered with different makes and models of automobiles, Sony is unable to assist with the installation of car stereo and mobile audio systems. However, if you are using a wiring harness, further information about the wire color and function of each pin on the wiring harness is available. Refer to the following article: https://www.sony.com/electronics/support/articles/00028631 For best assistance and to confirm the compatibility, please contact a qualified, professional installer. I hope this helps! Best regards, Romeo

      Answered by SonyListens

  • QuestionIs apple car play wired or wireless?

    Asked by BRight.

    • Answer Hi BRight, thanks for your question. The Apple CarPlay function of our XAV-AX1000 uses wired (USB connection cable for iPhone) connection. I hope this helps! Best regards, Romeo

      Answered by SonyListens

  • QuestionDoes it show any parking line if the camera is not built with parking line feature.

    Asked by Hasioooo.

    • Answer Hi Hasioooo, thanks for your inquiry! The XAVAX1000 has built-in and adjustable parking lines that can be turned on or off to accommodate any application. I hope this helps you, and thanks again for your question! Best regards, Romeo

      Answered by SonyListens

  • QuestionMy original OEM harness was cut out, will they be able to identify all the wires and install the receiver.

    Asked by Kts.

    • Answer Hi Kts, Thank you for your question. Because of the number of variables encountered with different makes and models of automobiles, Sony is unable to assist with the installation of car stereo and mobile audio systems. However, if you are using a wiring harness, further information about the wire color and function of each pin on the wiring harness is available. Refer to the following article: https://www.sony.com/electronics/support/articles/00028631 Sony recommends that the installation be completed by a professional and qualified installer. NOTE: Sony does not manufacture wiring harnesses. I hope this helps! Best regards, Romeo

      Answered by SonyListens

  • QuestionCan you play music from a jump drive via the USB port?

    Asked by KTS.

    • Answer Yes you can.

      Answered by Geno

  • QuestionBackup camera is not working

    Asked by Anonymous.

    • Answer Make sure you have the wiring correct. I had the black and red reversed and once I switched them I had no problems. One is power and the other is ground. I ran the power to the back up light on the passenger side.

      Answered by user547583