“I bought this tv cause the picture quality was suburb. Brought it home and set it up and it looks nothing like in stores. How do I make it look better? I changed the picture to a enhanced format but that didn’t do much. What am I missing”
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Try playing the same thing that they play in the store … search YouTube for true 4K video and watch it and see what you see.
Sorry, there was a problem. Please try again later.Hi Melanie, thank you so much for reaching out to us and for purchasing our BRAVIA XR A90J. We are sorry if you are encountering some issues with the picture quality. Picture quality depends on the signal and the content you are playing. You can improve the picture quality of the TV by configuring various settings related to the TV display such as color, brightness hue, etc. according to your preference. Please refer to the link below for more details: https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html?hl=picture+quality To view pictures in 4K from compatible devices, please reference the link below: https://helpguide.sony.net/tv/iusltn1/v1/en-003/04-09.html Should you need more assistance, please email us at socialsupport@am.sony.com with the following details so we can better assist you. Name: BestBuy Username: Model Number: Issue: Telephone Number: Thank you so much for your purchase and for choosing Sony! Sincerely, Romeo Sony Social Support
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