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Hi Jim, Thank you for your inquiry with the TV. Organic LED displays (OLED) may experience image retention if an image is continuously displayed for a long period of time or the same image is repeatedly displayed. This is due to the characteristics of the materials used to achieve high-definition imaging. To protect your TV screen, avoid using images that may cause image retention. The good news is that we have steps to protect the TV screen from image retention like Pixel Shift and Panel Refresh found within the TV settings. For sound format, the TV has Dolby, DTS, and more. If you need assistance, please email the below information to Sony E-support that you can find on Sony’s official website. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Amazon Username: Telephone Number: Sony TV Model Number: Issue: Unfortunately, due to the current Amazon phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronic’s Support information: Go to our website > click on “Support” > scroll down click on “Contact Support” > click on "TV & Projectors" > click on “Email Question.” Regards, Jay
Sorry, there was a problem. Please try again later.No, video games tend to have highly varies video inputs and images so burn in for gaming is highly unlikely. Plus, Best Buy offers burn in protection with their Geek Squad protection plans so you can use it worry-free. The TV has built-in speakers with the Acoustic Surface feature, and has HDMI eArc plus regular optical out.
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