“I asked a question on how to change channels since the button pad on the remote is no longer there. Sony responded to simply press the "Menu" button on your remote. That does NOT WORK!”
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I also was surprised no number buttons. I go to the guide and select my channel from the list.
Sorry, there was a problem. Please try again later.Hi happychrissy, Thank you for bringing this to our attention. We’re sorry to hear that the suggested solution didn’t work. We’d like to understand more about your setup to assist you better. Please reach our product support team via phone call at 239-245-6354 or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US Hours of Operation Monday - Friday 9:00 am - 9:00 pm ET Saturday - Sunday 10:00 am - 8:00 pm ET We are sorry for the inconvenience and hope to speak to you to resolve this matter. Sincerely, Maria
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