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If you are receiving your tv feed from a satellite dish, you might need to use the dish remote.
Sorry, there was a problem. Please try again later.Hi Timmer, thank you for choosing and purchasing our product. We're sorry to hear that you have an issue with your SONY unit. When using the record button on the supplied remote of the TV, cable/satellite box setup] setting is required. You can also try using the remote of the external device for playback. Please check this link for more details: https://helpguide.sony.net/tv/iusltn1/v1/en-003/04-08_03.html?hl=cable+box If you require any additional support in regards to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
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