“This tv just keeps turning on by itself, what do I need to do to stop it?”

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• call SONY

  Answered by PatrickR 3 years ago

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• Are you using the smart functions with google or Alexa? If you are then it is possibly one of those devices turning it on for you

  Answered by Perfection 3 years ago

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• Hi Sonyfan, Thank you for reaching out to us. We're sorry to hear the issue that you are experiencing with your X80K TV. Let's try to isolate the issue by following the steps on this link to troubleshoot if your TV is turning on by itself: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00114471 May we contact you to help? If so, please email the below information to [email protected]: Name: Best Buy Username: Telephone Number: Model Number: Issue: We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for purchasing Sony. - Kris

  Answered by SonyListens 3 years ago

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