“How do I get a replacement remote control for this? My dog destroyed the one I had.”
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Hi Sherrie, We regret to hear about what happened to the TV remote. You can purchase a replacement remote (model: RMFTX800U) through our authorized parts distributor (Encompass). Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > scroll down click on “Parts & Accessories” > click on "Consumer Electronics" and refer to "Encompass Parts". NOTE: If the item that you are looking for has been discontinued or is not available from the Sony Parts and Accessories department, you may also be able to find it by doing an online search or at online retailers like Best Buy or Amazon. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. -Ralph
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