Questions & Answers

Q: QuestionDoes the Bluetooth support speakers or headphones?

Asked 4 years ago by cyberpagan.

• A:Answer Hi cyberpagan, Yes. Our Bravia X85J supports the Bluetooth A2DP (stereo audio). I hope this helps! -Vincent

  Answered 4 years ago by SonyListens

  
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Q: QuestionDo you offer a component / accessory that enables the tv to pivot slightly left and right? Thanks, Paul

Asked 4 years ago by Anonymous.

• A:Answer Hi Paul, thanks for your inquiry. If this is a mounting situation you can use the SUWL855 swing arm mount. Please refer to the link below more details: https://electronics.sony.com/tv-video/televisions/c/television-accessories Regards, Erin

  Answered 4 years ago by SonyListens

  
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Q: QuestionHow good is the upconversion of this model using the composite input or over the air 480i signals?

Asked 4 years ago by Anonymous.

• A:Answer Hi there, Thanks for your inquiry. Understanding that the quality of the source provided will have a lot to do with picture quality. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. -Ralph

  Answered 4 years ago by SonyListens

  
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Q: QuestionHow do I order a new remote

Asked 3 weeks ago by Anonymous.

Q: QuestionKD-65X85J. I purchased mine 27 Jan 2022 from Best Buy. Today, it will not turn on and the light will only come on for three seconds. Has anyone else had a power supply issue? I've contacted Sony and tried all of the basic troubleshooting.

Asked 11 months ago by Stevo.

Q: QuestionGood morning. I have a Sony KD-65X85J smart TV with a damaged screen. Are replacement screens availablr? What other model screens are compatable?

Asked 1 year ago by Flightbrief.

Q: QuestionI have a bad stain of some sort on the center of the screen, using TV screen cleaner, it does nothing. How to remove unknown stain?

Asked 1 year ago by Anonymous.

Q: QuestionCan you use this TV without WiFi? Obviously, you would not be able to use some of the features, but can you use it for gaming consoles, cable, etc without WiFi access?

Asked 3 years ago by SeekingEntertainment.

• A:Answer Hi SeekingEntertainment, Yes. You can enjoy some functions of this Google TV even without connecting to the internet (Wi-Fi). You will be able to can connect your gaming consoles, cable box and other devices. However, we highly recommend connecting this TV to the internet to fully enjoy its features and functions such as apps that require internet connection, and most importantly, update the TV's firmware. The firmware updates include key features, applications, bug fixes, and feature improvements. Our X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Hope this helps! Vincent

  Answered 3 years ago by SonyListens

  
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Q: QuestionI am having trouble pairing my xfiniti cable remote and the sony remote?

Asked 3 years ago by CLC.

• A:Answer no problem was fixed by the Geek Squad

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionIs this a great tv for the PS5

Asked 3 years ago by SONYfFAN2024.

• A:Answer TV works well with the PS5.

  Answered 3 years ago by MJ123Verified Purchase

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Q: QuestionIs it safe to mount this tv above a fire place if it is 2feet above the opening of the fireplace and recessed 8 1/2 inches into the wall?

Asked 3 years ago by Frankie.

• A:Answer Yes

  Answered 3 years ago by StephMVerified Purchase

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Q: QuestionWe just bought the 65 inch tv. It seems a little blurry. What can we do to make it better?

Asked 3 years ago by Matt1188.

• A:Answer Check all ur connection has to be something wrong or u might have to update whatever u conect to it or just go play with the setting till u get it where u like it. I have the same one on a 65” too and I have it outside on my patio and I got perfect clear picture. The setting will do the job just need some time

  Answered 1 year ago by JuanAVerified Purchase

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Q: QuestionDoes this tv come with the MLB app so I can watch baseball games?

Asked 3 years ago by Fran.

• A:Answer You would have to download the app from the google store.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionMy brand new Samsung has way too much black. The faces on the actors are half black when the light source is on one side of them. A black actor is almost all black without any facial features. Is this LG like that.

Asked 3 years ago by kellyh.

• A:Answer I replace my 3 year old Samsung 8000 series with this Sony X85J. It is so much brighter, brilliant colors, and needs no sound bar. Don't hesitate picking 1 of these up before they are sold out, since the newer more expensive model is here.

  Answered 3 years ago by mikeyt62Verified Purchase

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Q: QuestionHi, I bought this TV in USA and brought to India, may I know do I need to use step down voltage converter or this model supports up to 240v. What is the WATT consumption this model will be used. If you provide India purchase link for wall mount helps me.

Asked 3 years ago by Ravi.

• A:Answer This tv will support 120 v only

  Answered 1 year ago by JuanAVerified Purchase

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Q: Questiondoes this tv have the ability to record live local channels?

Asked 3 years ago by mo.

• A:Answer No

  Answered 3 years ago by WarrantyVerified Purchase

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Q: QuestionHow easy is AirPlay 2 to use? And also, is Spotify an app that can be downloaded to this tv?

Asked 3 years ago by Logan.

• A:Answer AirPlay2 works well and is as easy as your device allows. I don’t use Spotify on this TV, but assume it is available since this has Google OS. If not, you can AirPlay from your device that does have Spotify to the TV, as well as, anything else on your device.

  Answered 3 years ago by DaddoVerified Purchase

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Q: QuestionIs this tv ok to be set up outdoors in a covered area?

Asked 3 years ago by Jeff.

• A:Answer Hi Jeff, We highly recommend setting this TV up indoors. Setting up this TV outdoors may cause moisture condensation. This may cause the TV to show poor picture and/or poor color, or may have a negative effect to the overall performance of the TV. Our X85J supports GOOGLE TV, which allows you to see 700,000+ movies and TV episodes, plus live TV, all in one place. Google TV brings your favorite content from across your apps and subscriptions and organizes them just for you. Watch content from Netflix, Amazon Prime Video, Disney+, YouTube, the Apple TV app, and many more. Hope this helps! Vincent

  Answered 3 years ago by SonyListens

  
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Q: Questiondoes this tv have dolby atmos ?

Asked 3 years ago by Henry.

• A:Answer ATMOS is a function of the sound system hooked to it. It is capable of passing through ATMOS signal via the E-ARC HDMI port. I have mine hooked up to a Sony HTG-700 SoundBar which synthesizes ATMOS and it seem to work well.

  Answered 3 years ago by DaddoVerified Purchase

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