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Hi there, Thank you for choosing Sony. We are sorry to hear that you are experiencing issues purchasing accessories for your Sony TV. We'd love to help out and make sure that you will have a great experience with your TV. May we contact you to help? If so, please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Model Number: Issue: Regards, Carl
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