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Hi Worldstar, We regret to hear about what happened. To help isolate the issue, you may refer to the troubleshooting steps on this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900f/articles/00153674 If still not resolved, please send us an email at [email protected] for further assistance. ~Ralph
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