“What streaming box works best with this TV? I’m using the mi streaming box but the picture of horrible.”
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Hi Tom, Thank you for inquiry. We're sorry to hear that the picture quality of the TV is horrible when connected to your mi streaming box. We cannot recommend what is the best streaming box as we are not familiar with its specifications and features. However, what we can do to help is to provide you information of our TV for best viewing experience. This TV supports 4K/HDR and the required procedure depends on the content source. Sony's Smart Android TV has an unbeatable number of apps such as Netflix, YouTube, Prime Video and etc. that you can choose that can make your life more fun and entertaining. You can also purchase apps from the Google Play store when logged into your Google™ account. Enjoying 4K/HDR with online services. Streaming services such as Netflix, YouTube™, and Prime Video provide a huge amount of 4K and HDR supported content. Check the following four points. Does your subscription service support 4K? Does the content you watch support 4K/HDR? To enjoy 4K, you must select content that supports 4K (UHD). To enjoy HDR, you must select content that supports HDR (HDR10 or Dolby Vision). Is the picture setting of the streaming service set to auto or high? If the picture setting of the streaming service app is not set to auto or high, you cannot enjoy 4K/HDR content at the best quality. Is your network fast enough? If your network is not fast enough, you cannot enjoy 4K/HDR content at the best quality. The required network speed depends on the service. Enjoying 4K/HDR via HDMI. Use a Premium High-Speed HDMI® cable which supports 18Gbps. Connect the HDMI cable to the 4K or HDR compatible HDMI port on the TV. Set HDMI signal format to Enhanced format by pressing HOME button > Settings or the Gear icon > External inputs in the TV category > Select HDMI signal format and set to Enhanced format. For reference, please open this link: https://www.sony.com/electronics/support/televisions-projectors/articles/00245141 Should you need further assistance, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Issue: Regards, Kris
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