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Hi Ed, Thank you for reaching out to us. We're sorry hear if the store is having difficulties in locating a compatible cord for your TV. To better assist you with your concern, please contact us by sending an email to [email protected] with the following: Name: Best Buy Username: Telephone Number: Model Number: Issue: We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Kris
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