“Has the TV's constant rebooting problem been resolved, this rebooting issue "complaining customers" is keeping me from purchasing this TV, and I hear the remote is horrible with no #'s on the buttons?”
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1-6 of 6 Answers
I have purchased this model recently and have had zero issues with the tv rebooting. The remote is fine, no different than any other.
Sorry, there was a problem. Please try again later.I haven’t had any problems on rebooting, bare in mind I’m running 400mbps Ultra Internet service with Eero Wifi mesh system too
Sorry, there was a problem. Please try again later.My remote has numbers and no reboot issues
Sorry, there was a problem. Please try again later.Remote is fine. Just a remote. No numbers on it. I like that it can control firestick.
Sorry, there was a problem. Please try again later.I haven't incurred any issues yet
Sorry, there was a problem. Please try again later.Hi Ozzy, Thank you for reaching out to us with your concern, and we apologize for the inconvenience. Here is where you can download any software update for the XR-85X90K. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-85x90k/downloads The new Remote of our XR-85X90K is 1/3 percent smaller and there is a number button on the remote that will make a number pad appear on your television when needed. Should you need more information/technical assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following details: Name: BestBuy Username: Model Number: Issue: Telephone Number: Hope this helps! Best regards, Romeo Sony Social Support
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