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Hi Shelley, Sony commitment to customer satisfaction is our top priority. The battery life varies according to how the battery pack is stored and the operating conditions and environment in which each battery pack is used. Battery performance decreases in low temperature or cold places environments. It also run down quickly if you use the flash or zoom frequently. Using a freshly full charge battery you can use it for approx. 360 shots(stills) and in terms of charging time it's approximately 310 minutes using the supplied AC adaptor. If you have any further questions or need assistance with anything related to our products, please feel free to reach out 239-245-6360. Rubychelle, Sony Social Support
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