Questions & Answers

Q: QuestionHow much optical zoom does this camcorder offer?

• A:Answer This camcorder has a 20x optical zoom lens.

Q: QuestionDoes this camcorder have image stabilization?

• A:Answer Yes, it features Sony's Balanced Optical SteadyShot image stabilization, which is more effective than traditional optical systems.

Q: QuestionWhat type of image sensor does this camcorder use?

• A:Answer It uses a 1/2.5" Exmor R CMOS sensor.

Q: QuestionCan I record in 4K with this camcorder?

• A:Answer Yes, this camcorder is capable of recording videos in 4K resolution.

Q: QuestionDoes this camcorder have a built-in microphone?

• A:Answer Yes, it has a premium three-microphone capsule design that captures sound from five directions.

Q: QuestionWhat lens filter size should be used?

Asked 8 months ago by BC.

• A:Answer Hi BC, Sony commitment to customer satisfaction is our top priority. You can use 55mm sized filter with the FDRAX43A camcorder. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 4-12-2025 Sony Social Support

  Answered 7 months ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionShould the lens shutter close automatically when the camera is turned off and/or the battery is removed?

Asked 8 months ago by chasm.

• A:Answer Hi chasm, Sony commitment to customer satisfaction is our top priority. Yes, the lens cover should automatically close when you turn the FDRAX43A camcorder off. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 4-7-2025 Sony Social Support

  Answered 8 months ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHello, how can I upload and view, then edit to make short movie or music video with added sound effects?

Asked 9 months ago by Magic.

• A:Answer Hi Magic, Sony commitment to customer satisfaction is our top priority. There would be different approach and steps with what you want to do. We suggest you contact our phone support at 239-245-6360 so that we can assist you. Regards, Larry 2-25-2025 Sony Social Support

  Answered 9 months ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow can you watch the videos you take? Back in the day it was on those little tapes. Does this camera plug into the tv to watch ?

Asked 10 months ago by Santababy.

• A:Answer Hi Santababy, Sony commitment to customer satisfaction is our top priority. You can playback the videos in the FDRAX43A camcorder on a TV by connecting it with an HDMI cable. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 2-1-2025 Sony Social Support

  Answered 10 months ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this camcorder record while simultaneously have an output to a monitor?

Asked 10 months ago by Someguy.

• A:Answer Hi Someguy, Sony commitment to customer satisfaction is our top priority. Yes, the FDRAX43A camcorder can record simultaneously while outputting signal to a monitor. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 1-28-2025 Sony Social Support

  Answered 10 months ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you record while charging?

Asked 1 year ago by ArmsbyJC.

• A:Answer Hi ArmsbyJC, Sony commitment to customer satisfaction is our top priority. Yes, you can supply power to the camera while charging when connected to a wall outlet through the AC adapter. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 12-4-2024 Sony Social Support

  Answered 1 year ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the camera take photos?

Asked 1 year ago by Anonymous.

• A:Answer Hi, Sony commitment to customer satisfaction is our top priority. Yes, the FDRAX43A camcorder can take photos. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 11-7-2024 Sony Social Support

  Answered 1 year ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this camera have the ability to burn the date and time on the sd card so you can send video directly with time and date?

Asked 1 year ago by Rand.

• A:Answer Hi Blazious, Sony's commitment to customer satisfaction is our top priority. Thank you so much for your question on our AX43A camcorder. This model do not have the burn-in date and time feature. Thank you for choosing Sony! If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360. Pakorn 2-2-2024 Sony Social Support

  Answered 1 year ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this camera have night vision?

Asked 2 years ago by Anonymous.

• A:Answer Hi , Sony commitment to customer satisfaction is our top priority. No, the FDRAX43A camcorder does not have a night vision function. Regards, Larry 11-18-2023 Sony Social Support

  Answered 2 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan someone please tell me what size lens is needed to put on the camera. I’ve looked for the size everywhere, which says 26.8mm, yet I can’t find a single lens that fits that. If y’all could please tell me what is the best wide angle lens for the AX34.

Asked 2 years ago by Skydiver.

• A:Answer Hi Skydiver, Sony's commitment to customer satisfaction is our top priority. The camcorder is a fixed lens design and Sony does not make any adapter that goes over the lens portion of the camcorder. However, you can search for "Wide Angle Conversion Lens" made by third party companies. Thank you so much for your question. And thank you for choosing Sony. - Pakorn (Sony Social Support)

  Answered 2 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this record in night vision for ghost hunting

Asked 2 years ago by Whatgoesbump.

• A:Answer Hi Whatgoesbump, Sony commitment to customer satisfaction is our top priority. The FDRAX43 camcorder in Intelligent Auto mode can detect and adapt to low-light shooting situations but not shoot in night vision. For any questions or concerns, you can reach us at 239-245-6360.  Regards, Larry Sony Social Support

  Answered 2 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI have this camcorder but have not been able to successfully create 4k videos despite recording in XAVC S (4k) format, what software works best to do this? I've used Microsoft Video Editor so far...

Asked 2 years ago by JoeA.

Q: QuestionCan you use an app to upload video directly to phone or computer?

Asked 2 years ago by T.

• A:Answer Hello T, Thank You for reaching out to us. Sony's commitment to customer satisfaction is our top priority. The AX43A can transfer MP4 recorded videos to a smartphone or tablet wirelessly via the Imaging Edge Mobile app. Transferring to a computer can be achieved via USB cable or via memory card reader. Vincent -Sony Social Support

  Answered 2 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you attach an external light?

Asked 2 years ago by Miranda.

• A:Answer Hi Miranda, Sony's commitment to customer satisfaction is our top priority. You can attach the light using the included hot shoe on the camcorder. Please see the list of compatible light via link below. Thank you so much for your question. And thank you for choosing Sony. - Pakorn (Sony Social Support) https://support.d-imaging.sony.co.jp/www/cscs/accessories/compatibility.php?area=us&lang=en&mdl=FDR-AX43A&cat=9

  Answered 2 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question