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Hi Champ, Try to factory reset the headphones and try again. See link for instruction. https://helpguide.sony.net/mdr/wic400/v1/en/contents/TP0001513198.html?search=reset Regards, David
Sorry, there was a problem. Please try again later.On mine the left side max volume has dropped off. I am now stuck with just using the right side. I guess for $50 bucks I'm not too upset, but still upset. If you got a warranty through best buy definitely take em back. If not your only option would be to contact Sony and see if they have a manufacturer warranty.
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