“I had a str dh790 I received a message on display speakers off unable use unit”
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Hi Rick, thanks for choosing and purchasing our products! We're sorry to hear that you have an issue with your Sony units. No sound is output from the speakers when you select “OFF SPEAKERS”. Please make sure to select setting other than “OFF SPEAKERS”.(Press SPEAKERS on the receiver repeatedly to select the front speaker system you want to operate.) Should you need further assistance, please visit the Sony support site. Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "(select your product type)" and from there you'll see different ways to contact us. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Name: BestBuy Username: Model Number: Question/concern: Telephone Number: You’ve purchased a speaker versatile enough to deliver an unprecedented and real audio experience, with a soundstage so expansive you can feel the energy and passion of the original performance. Prepare to hear vocals come alive with our wide dispersion Super tweeter! Thanks for choosing Sony. ~Earl
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