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Only connect to the receiver
Sorry, there was a problem. Please try again later.Hi JV, thanks for choosing and purchasing our products. We're sorry to hear that you have an issue with our SONY unit. This SSCS8 should only connect to an amplifier/receiver using speaker cables. For issue with the hissing noise when a Soundbar or AV Receiver and a BRAVIA TV are connected with the Center Speaker Mode enabled, please contact us for further assistant. Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "(select your product type)" and from there you'll see different ways to contact us. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Name: BestBuy Username: Model Number: Question/concern: Telephone Number: You’ve purchased a speaker versatile enough to deliver an unprecedented and real audio experience, with a soundstage so expansive you can feel the energy and passion of the original performance. Prepare to hear vocals come alive with our wide dispersion Super tweeter! Thanks for choosing SONY! ~Earl
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