A:AnswerHi cpetty, we would like to hear more information about your concern. Please email us at [email protected] with sample photos showing the problem that you’re having with your camera. Let’s see how we can help. Dave
A:AnswerHi Alicia, the recording format for still image is JPEG and for movie it's MP4 (AVC / H.264). You can use the PlayMemories Home software to transfer, edit, and share your files from the DSC-W830. Dave
A:AnswerHi! You can check the manual using the link below:
https://esupport.sony.com/US/p/model-home.pl?mdl=DSCW830&template_id=1®ion_id=1&tab=manuals#/manualsTab
-Anthony
A:AnswerHi Bob! Please make sure to turn ON the built-in flash when shooting in low-light situations. You can also increase the ISO by setting it to Hight Sensitivity. -Anthony
A:AnswerHi suzanne, yes, you can transfer pictures/videos from the camera to your MacBook Pro. There’s a supplied USB cable that can be used to transfer your files. Dave
A:AnswerHi farmboydave, for this matter, burst / cont. shooting is the best mode for this scene so that you can select your preferred pictures after your take photos. Based on the specifications of this camera, it does support Burst mode ( Approx 1 fps at 20.1MP (Maximum 100 shots). I hope this helps, Dave