Questions & Answers

Q: QuestionIs there an estimated time for when more stock will arrive? Item has been out of stock for a month now.

Asked 5 years ago by Matt.

Q: Questionwhen will this item be back in stock? ive been trying to order this online but it says "item is not available". its been like this for a couple weeks

Asked 5 years ago by raiderfan661.

• A:Answer I don't think sony made enough it supposedly works really well. But even game stop cant order any more.probaly wont b around again until after ps5 launch. That's what all retailers I've talked to said

  Answered 5 years ago by Crixus

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Q: QuestionHello this hardware not generate noise connected with elgato hd60s and with the chat link? because i have the ps4 strike pack dominator and that one dont let me stream with the noise that generate connected to the control

Asked 5 years ago by Daniergy.

• A:Answer I haven’t tried streaming with it. But you shouldn’t have to plug into the strike pack to get sound. You should plug the chat link directly into the elgato and then plug your headset directly into the chat link. Depending on your headset.

  Answered 5 years ago by JakeR

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Q: QuestionWill you have a full shipment on the 4th or will I have to preorder? Because it’s not letting me preorder!!!

Asked 5 years ago by AMPp.

• A:Answer I pre ordered mine and now it says it's on backup WISH I could of got my PRE ORDER when expected but you know trash service from another big Corp like always

  Answered 5 years ago by Edwihn

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Q: QuestionWhen will this item be in stock

Asked 5 years ago by Whenwillitbeinstock.

• A:Answer feb. 4th 2020

  Answered 5 years ago by Rays

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Q: QuestionI currently have a rubber protective sleeve on my ps4 controller.will I have to remove the cover to use this or will it work with the cover thsnks

Asked 5 years ago by Moco.

• A:Answer You will have to remove it. It fits pretty snug on the controller.

  Answered 5 years ago by jfuse1212

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Q: QuestionDo you guarantee delivery on February 4 or is this a preliminary date?

Asked 5 years ago by Boris.

Q: QuestionIs the back button compatible with a PS4 controller on PC or just the PS4 console?

Asked 5 years ago by Nick.

• A:Answer I just tried this out, it does work on the PC. I set my left and right D-Pad buttons for the back buttons and it worked just fine.

  Answered 5 years ago by jfuse1212

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Q: QuestionHow am I supposed to connect my headphones if that is connected where I connect the headphones?

Asked 5 years ago by Playstationplayer10.

• A:Answer There is a headphone attachment under the the actual device, it doesn't take away that ability

  Answered 5 years ago by Anonymous

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Q: QuestionDoes it work with Xbox?

Asked 5 years ago by Xboxplayer1111.

• A:Answer No, this is for playstation 4

  Answered 5 years ago by Singh

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Q: QuestionDoes this just remap buttons, or is it completely new buttons?

Asked 5 years ago by Joey.

• A:Answer All buttons are same as of original ps4 controller

  Answered 5 years ago by Singh

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Q: QuestionWhen is the release date

Asked 5 years ago by Merc.

• A:Answer Per Sony’s PlayStation Blog the release date is January 23, 2020.

  Answered 5 years ago by BestbuyisTRASH

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Q: QuestionCan you remap the ps button (button with the ps logo)? Or only dpad/triggers/ x o triangle square? Thank you

Asked 5 years ago by User.

• A:Answer The PS button is not an option when mapping out the paddles.

  Answered 5 years ago by ShaneVerified Purchase

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Q: QuestionIs this ever coming back in stock? I can't find this anywhere

Asked 5 years ago by MAXIMUS.

• A:Answer Yes it should be coming in after few days or maybe weeks but be patient don’t over pay for this as it will restock soon

  Answered 5 years ago by DoctorGamer

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Q: QuestionIs this item still available? I thought it was sold out everywhere?

Asked 5 years ago by Matt.

• A:Answer It is now available

  Answered 5 years ago by DrJamesYT

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Q: QuestionWhen will Ps4 back button attachment will be in stock

Asked 5 years ago by Chirayu.

• A:Answer It is in stock right now June 11th 2020

  Answered 5 years ago by deejdave

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Q: QuestionWhen are they going to be restocked

Asked 5 years ago by Restock.

• A:Answer They will never tell you so my guess is never. I have been asking for the last 3 months via twitter with no response and I have also been regularly looking it up on google and other platforms but nobody has an answer and honestly nobody even really seems to have a problem with them releasing for preorder shipping to every store once to randomly discontinue it with no information as to why

  Answered 5 years ago by SonyKeepsEveryoneOut

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Q: QuestionWhy cant I find the PS4 back attachment anywhere.

Asked 5 years ago by Anonymous.

• A:Answer It's best to buy it at Best Buy PlayStation 4 back panel directly, not to their website because they have it in stock in their stores not on their website

  Answered 5 years ago by MarkVCJ

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Q: QuestionWhen is the release day

Asked 5 years ago by Marvin123.

• A:Answer Per Sony’s PlayStation Blog the release date is January 23, 2020.

  Answered 5 years ago by BestbuyisTRASH

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