“I have a mojo power it's an Android phone. and it will not pair up I can't listen to music on this Sony please help. I try to pair it up and nothing comes up as Sony with a Bluetooth help please”
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Hi Tc, We're sorry to hear if your phone is not connecting to the speaker. Reset the speaker to factory default settings and try again. Here's the link on how to. https://helpguide.sony.net/speaker/srs-xb13/v1/en/contents/TP1000198276.html If resetting doesn't work, please email us at [email protected] with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: Regards, David
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