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Hi Billy, We're sorry to hear that you're having some connectivity issues with the headphones. Let's try to isolate this issue by following some troubleshooting steps on this link. https://helpguide.sony.net/mdr/whh900n/v1/en/contents/TP0001513185.html https://helpguide.sony.net/mdr/whh900n/v1/en/contents/TP0001513198.html Regards, Sam
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