“Can you turn off the noise cancellation, voice control, and touch controls completely on these?”
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Hello Drew, Thank you for considering Sony products! That's a great question. Yes, you can disable all those features on your WFLS910N earbuds using the Sony | Sound Connect app. Here are the step-by-step instructions for each feature: 1. Noise Cancellation (NC) / Ambient Sound If you want to completely turn off any external sound processing (NC and Ambient Sound Mode): Open the Sony | Sound Connect app. Go to the Sound tab. Find Ambient Sound Control and tap the down arrow. Select OFF. You can check these steps in detail here: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537527.html 2. Voice Assistant (Google/Alexa/Siri) To prevent your earbuds from activating your smartphone's assistant: Open the Sony | Sound Connect app. Go to the System tab. Tap the down arrow next to Voice Assistant. Select the option Do not use. You can review the full instructions here: https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP1000450369.html 3. Touch Controls To disable the tap functions on both the left and right earbuds: Open the Sony | Sound Connect app. Go to the System tab. Tap the settings icon (gear) next to Change the touch sensor function. For both the L (Left) and R (Right) units, set the assigned function to Not Assigned. You can check the detailed steps here: https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0002935912.html Best regards, -Fred
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